All Accor

Global hotel management, franchising, loyalty program

Restaurant Coordinator

Food & Beverage Operations ManagementUpdated on Nov 11

Full-timeAlgiers, AlgeriaNo salary listedIn-person

About the Job

Requirements

Proficiency in Microsoft Word and Excel.
Knowledge of restaurant operations.
Fluent French is required.

Responsibilities

Coordinate operations across the various food and beverage outlets.
Transmit information between the teams and management.
Monitor reservations, groups, VIP guests, and events.
Check the preparation of restaurants and spaces before each service.
Coordinate with the kitchen regarding service needs and particularities.
Monitor customer requests and ensure they are handled.
Ensure compliance with Sofitel service standards.
Follow up on outlet openings and closings.
Check the availability of menus, cards, materials, and equipment.
Participate in daily team briefings.
Monitor incidents and complaints, and follow up on corrective actions.
Coordinate with Reception, Kitchen, Housekeeping, Banquets, Sales, Finance, and Purchasing.

Desired Qualifications

Professional English is desired.

Description du poste

Assurer la coordination quotidienne des activités de restauration afin de garantir la fluidité des opérations, la qualité du service et une excellente expérience client, en collaboration avec les responsables des restaurants, bars et banquets.

Missions Principales :

Coordonner les opérations entre les différents points de vente.
Assurer la transmission des informations entre les équipes et le management.
Suivre les réservations, groupes, VIP et événements.
Vérifier la préparation des restaurants et espaces avant chaque service.
Coordonner avec la cuisine les besoins et particularités du service.
Suivre les demandes clients et assurer leur traitement.
Veiller au respect des standards de service Sofitel.
Assurer le suivi des ouvertures et fermetures des points de vente.
Contrôler la disponibilité des menus, cartes, supports et matériel.
Participer aux briefings quotidiens des équipes.
Suivre les incidents, réclamations et actions correctives.
Assurer la coordination avec Réception, Cuisine, Housekeeping, Banquets, Sales, Finance et Achats.

Qualifications

Compétences & Qualités :

Excellente organisation.
Sens du service et de l'accueil.
Très bonne communication.
Réactivité et capacité à gérer les priorités.
Maîtrise de Word et Excel.
Bonne connaissance des opérations de restauration.
Français courant.
Anglais professionnel souhaité.
Dynamique.
Rigoureux(se).
Organisé(e).
Diplomate.
Esprit d'équipe.
Sens du détail.
Présentation professionnelle.
Capacité à travailler sous pression.

Informations supplémentaires

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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