Commercial Account Executive

• Location: Denver, CO (hybrid — Tue/Wed/Thu in office)
• Reports to: CEO

The role

We're hiring a hungry, full-cycle commercial AE to drive net-new logo acquisition in the SMB and commercial segment (under $50M revenue). You will own the entire sales motion — from outbound prospecting through close — selling Ombud's AI-powered response automation platform to revenue operations, sales enablement, and proposal teams at fast-growing B2B SaaS and tech companies.

This is not a farming role. This is not an enterprise role with 12-month cycles. This is a velocity role: 30–60 day cycles, $20K–$40K ACV, high activity, fast iteration. We are growing the commercial book of business while our enterprise team focuses on Workday, UKG, Prudential and similar accounts. You are the tip of the spear for net-new growth.

What you'll own

• Full-cycle ownership of commercial deals: prospecting, qualifying, demoing (with SE support), negotiating, and closing.
• Outbound activity discipline — minimum 50 dials and 30 personalized emails per day during ramp; sustained pipeline-generation cadence after.
• Qualified pipeline coverage of 3x your quarterly quota at all times.
• Discovery rigor: identify the business pain, the economic buyer, the decision timeline, and the competitive landscape (typically Loopio or Responsive) on every opportunity.
• Champion development inside accounts — multi-threaded engagement before pricing leaves your hands.
• CRM hygiene in HubSpot: every interaction logged, every opportunity stage-accurate, every forecast defensible.
• Weekly forecast and pipeline reviews with the CEO; quarterly business reviews against your number.

Operating discipline (non-negotiable)

• Pre-pricing gate: before pricing leaves Ombud, you have a verbal commitment that we are the choice, an identified economic buyer, and a clear decision timeline. Pricing is leverage. Once it's sent, it's gone.
• Executive access gate: you've reached the economic buyer or you have a credible plan to do so within two weeks.
• Honest forecasting. We commit to the number we believe — not the number we hope for.

Must-haves

• 3–6 years of full-cycle B2B SaaS sales experience, with demonstrated success closing net-new logos at $15K–$50K ACV.
• Track record of consistent quota attainment — not one good year, a pattern.
• Proficiency in outbound prospecting using modern tooling (Apollo, Outreach, LinkedIn Sales Navigator, or equivalents).
• Comfort selling into Revenue Operations, Sales Enablement, Proposal Management, or Security/GRC functions.
• HubSpot or Salesforce fluency.
• Willingness to be in-office Tuesday through Thursday in Denver.

Nice-to-haves

• Prior experience selling AI-powered platforms or sales tech (Seismic, Highspot, Showpad, Loopio, Responsive, Mindtickle, Outreach, etc.).
• Familiarity with RFP, RFI, and security questionnaire workflows.
• Experience selling into Revenue Operations or Sales Engineering buyer personas.
• APMP membership or proposal-management awareness.

What success looks like

First 30 days

• Complete product certification and shadow five customer-facing meetings.
• Build your top 100 target account list with ICP rationale.
• Hit baseline activity metrics by week three.

First 60 days

• Generate 3x quota coverage in qualified pipeline.
• Independently run discovery and first-call demos.
• First closed-won deal or late-stage opportunity by day 60.

First 90 days

• On pace for full quota by end of first complete quarter post-ramp.
• Forecast accuracy within 15% of actual.
• At least one closed-won deal.

Why Ombud

We are a profitable, founder-led company with 14 years of compounding category expertise, an enterprise customer base that includes Workday, UKG, and Prudential, and a product (Ombuddy) that is genuinely differentiated in the AI era. Our commercial segment is wide open. The AE who builds this book of business will be the foundation of our commercial sales function.

ABOUT OMBUD

Ombud is a Denver-based B2B SaaS company building the agentic AI platform that powers Revenue Operations teams at enterprises like Workday, UKG, and Prudential. Our product, Ombuddy, automates the response work — RFPs, security questionnaires, proposals — that has historically eaten enterprise sales cycles. Our 2026 strategy is to extend this from response management into Orchestrated Revenue Operations: autonomous execution of the discrete sales processes that move revenue. Our 2035 BHAG is $1B ARR powering 80% of discrete B2B sales motions.

We run on EOS. We hire for output, not pedigree. We expect honesty over politeness, decisions over discussions, and execution over enthusiasm.

HOW WE WORK — PIRCC VALUES

• Progressive — We grow. We learn. We push the model forward, not protect the status quo.
• Integrity — We do the right thing and keep our commitments. Said and done are the same thing.
• Resourceful — We turn constraints into creativity. We do more with less and bring solutions, not problems.
• Customer-Centric — Our customers' success is the metric that matters. We anticipate their needs and earn their trust.
• Community — We build a team people want to be part of, and we invest in the communities we serve.