Amazon Operations Specialist

Key Responsibilities:

• Own day-to-day operations within Amazon Vendor Central across EMEA and Australia, including purchase order management, ASIN setup, and content maintenance.
• Monitor and troubleshoot supply chain workflows including ASN submissions, PO confirmations, and compliance requirements.
• Pull and analyze reporting across key metrics: PCOGS, shipped revenue, cancellation rates, and contribution profit — and surface actionable insights to the team.
• Partner with internal supply chain teams to ensure timely fulfillment and resolve vendor chargebacks or compliance flags.
• Track promotional calendars, deal submissions, and advertising inputs in coordination with the broader international team.
• Monitor pricing compliance and competitive landscape across Amazon UK and AU to protect MAP integrity.
• Support international distributor relationships through order tracking, reporting packages, and communication.
• Assist with onboarding new retail or distribution partners.
• Over time, take on direct ownership of assigned accounts across international retail and distribution channels.

 Required Qualifications:

• 2–3 years of experience in eCommerce, international sales, retail operations, or a related field.
• Strong analytical mindset with comfort working in Excel/Google Sheets; ability to wrangle data and build clean outputs.
• Excellent attention to detail — you catch errors before they become problems.
• Curiosity about international markets and how consumer brands operate across different geographies.
• Clear, professional communication skills; comfortable coordinating across time zones with internal and external stakeholders.
• Self-starter mentality — you can manage your own workload, flag issues early, and find answers when things aren't fully defined.
• Able to travel 2-3 times per year depending on business need.
• Exceptional written and verbal communication skills.
• Strong technical aptitude and proficiency with CRM systems.

Desire Qualifications:

• Hands-on experience with Amazon Vendor Central or Seller Central — familiarity with 1P operations strongly preferred.
• Familiarity with international logistics concepts (Incoterms, DDP/DAP/EXW, HBL/MBL, GS1 compliance).
• Experience with UK, EU or Australian retail markets.
• Exposure to supply chain portals or order management platforms.
• Background in consumer goods, sporting goods, or outdoor/lifestyle categories.
• Competency with integrating AI into daily processes to drive efficiency, analytics.