Director, Commercial Enablement - Investment Operations

Agency:

Omnicom Media

Job Function:

Media

Job Subfunction:

Partnerships

Job Description:

Business Overview 

Omnicom Media Group (OMG), the media services division of Omnicom Group Inc. (NYSE: OMC) – delivers transformational experiences for consumers, clients, and talent. Powered by the Omni marketing orchestration system, OMG connects best-in-class capabilities that enable our full-service media agencies OMD, PHD, Hearts & Science, Initiative, Mediahub, UM, and our specialty business unit agencies to deliver more relevant and actionable consumer experiences, more productive and proactive client experiences, and more collaborative and rewarding talent experiences for the more than 24,000 people serving the world’s leading brands in OMG agencies around the globe.

Position Summary

Investment Operations & Forecasting is a global discipline within the Investment function, focused on building and scaling the processes, governance, and operational infrastructure that power accurate, standardized, and actionable investment forecasting and reporting across our agencies and markets.

The Director, Commercial Enablement will serve as the operational bridge between the centralized Investment Operations function and the agency commercial trade and barter organizations (OMnet and Orion). This role is responsible for standardizing commercial workflows across principal media, capital, and barter deal activations to ensure consistent processes, governance, and reporting regardless of which commercial entity an agency partners with.

This individual will lead the harmonization of commercial processes across OMnet and Orion, ensuring alignment with broader agency investment operations standards. The role will also support the integration of commercial tools and systems into agency workflows, including the implementation and operationalization of Salesforce for the Commercial organization.

The Director will work closely with Commercial Design leadership, Agency Enablement, Data Operations, and Product teams to ensure commercial workflows are scalable, compliant, transparent, and connected to forecasting and reporting infrastructure. This role will be pivotal to the evangelization of these standards and practices across the agency portfolio, while also serving as a key liaison for agency teams to provide feedback to further enhance and optimize ways of working.

The goal of this role is to create a unified, standardized commercial operating model that enables agencies to seamlessly leverage trade, capital, and principal solutions with consistency and clarity across the organization.

Responsibilities
Lead the standardization of commercial workflows across OMnet and Orion by developing a change management approach from the current ways of working to the new, harmonized Commercial Design vision.
Harmonize principal media, capital, and barter deal processes across both organizations, ensuring consistent governance, documentation, approval flows, and reporting standards.
Ensure agencies experience a unified commercial workflow regardless of entity engagement, helping to liaise between both parties to facilitate feedback loops
Align commercial deal workflows with broader investment forecasting, reporting, and QA processes.
Ensure principal and barter transactions are accurately reflected in investment systems and reporting outputs.
Collaborate with Agency Enablement Directors to ensure operational alignment across direct and commercial investment models.
Partner with Commercial Design and Investment Operations teams to stand up Salesforce as a centralized commercial workflow platform.
Define operational requirements, process design, and user adoption standards.
Ensure Salesforce connects seamlessly to forecasting, data operations, and reporting infrastructure.
Standardize documentation requirements and approval processes for commercial deals.
Partner with Finance and Legal to ensure capital and barter workflows align with financial controls and regulatory standards.
Monitor adherence to standardized processes and drive corrective actions where needed.
Act as the liaison between Commercial leadership, agencies, Investment Operations, Data Operations, and Finance.
Establish structured feedback loops to inform continuous improvement.
Support training and onboarding of agencies and commercial teams on standardized workflows.
Identify operational efficiencies and scalability opportunities to streamline workflows, reduce duplication, mitigate manual intervention, and eliminate fragmentation.
Support automation and integration initiatives that improve visibility and execution.
Contribute to the long-term roadmap for the evolution of the commercial operating model.

Required Skills & Experience
Bachelor’s degree in related field or equivalent experience 
7-10 years in demonstrated excellence in agency investment, account management and/or operations
Minimum 5 years in integrated planning role in media, publisher / vendor, or communications discipline
Proven ability to develop and maintain strong professional relationships with clients, colleagues, vendors, and agency leadership

Desired Skills & Experience

Highly structured and organized
Strong writing and presentation skills both internal and client facing
Strong ability to think systemically about processes and workflows
Strong communication skills, including the ability to articulate operational or account challenges both laterally to peers as well as upward to senior management

Wage and Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. 

The salary range for this position is posted below.  Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications.  

Employment Transparency

It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. 

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email [email protected].





$150,000.00 - $160,000.00

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.