Host/Busser

Copper Mountain Resort is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience. Copper Mountain Resort is also home to Woodward Copper action-sports camps, programs, and training facility.

Job Title: Host/Busser

Job Status: Seasonal

Compensation and Benefits:

• Compensation: Proposed hiring rate of $15.00+, actual pay will be adjusted based on experience. 

• Benefits: This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts.  Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.   

Job Summary:

Coordinate the efficient flow of business through the dining room and surrounding areas; be conscious of flow for servers and kitchen alike. Assists in coordinating efficient clearing and re-setting of the dining areas. This includes continual rotation of job duties that include but are not limited to: Host, bussing, guest service, food expediting, food handling, food runner, bar backing, sanitation and cleanliness standards, snow removal, stocking, dining room side work, trash removal, dishwashing, etc. Must be able to lift and carry items up to 50 lbs. and occasionally and/or up to 20 pounds frequently. If bar backing must be able to assist with the lifting of kegs for up to 150 lbs. Ability to be on one’s feet for excessive time periods of up to 6 hours.    

Essential Duties and Responsibilities:

• Balance seat counts for servers, communicate with team 

• Seat in a manner that best benefits kitchen: spread out seating so that it is even throughout the meal period 

• Seat guests in a friendly manner as soon as possible, deliver menus 

• Act as a liaison between server, front door and management 

• Buss tables and re-set as needed 

• Assist with bar backing duties when needed as restocking supplies, cleaning glassware, changing kegs, replace alcohol product, restock garnishes 

• Support members through teamwork and mutual respect 

• Be sure our guests have what they need (menu, water) 

• Clear all plates, silverware and glassware in a friendly manor immediately 

• Re-fill water and drinks as needed 

• Clean-up as needed 

• Answer inquiries from guests 

• Make the guest feel welcome 

• Engage in small talk 

• Smile always 

• Host shall be available to our guests and employees at all times.  

• Answer all incoming phone calls in a timely, professional and courteous manner. Assist with to-go orders. 

• Listen to all messages, return all phone calls both from phone answering 

• Clock in for your shift once appearance requirements are met and in uniform 

• Go through reservations, make sure servers are seated fairly and also timed correctly 

• Assist with waitlist coordinating with team and communicating with guests 

• Be sure doors are unlocked and windows are clean 

• Music system and TVs on, appropriate station and volume 

• Attend daily staff meeting 

• Check with Manager for any special events 

• Be sure to receive mountain information, keep available for our guests 

• Be sure restaurant is ready to open before seating guests 

• Be sure host stand is well equipped and clean 

• Clean menus 

• Sufficient wrapped silverware for the day’s business 

• Sanitizer bucket with clean rag stored in the liquid 

• Prepare wait list, have it ready to go 

• Check printer paper on all POS systems 

• Check credit card paper and ribbon, be sure to have a back-up 

• Maintain work area, keep it clean and organized 

• Prepare seating chart and assign server sections 

• Review the shift with MOD 

• Proper food and beverage service (specific to style of restaurant). 

• Proper sequence of service (specific to individual restaurant). 

Other Duties as Assigned: 

• This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.  

• Functions as an ambassador of Copper Mountain, modeling and sharing the Copper “culture” with our guests and employees.  Upholds the most professional image.  Continually strives to exceed our guest’s expectations and create memories for our guests and staff. 

• This position is a seasonal position and may have fluctuations in hours worked based upon overall business volumes. 

Personal Attributes:

• Is honest and has the highest integrity 

• Is able to handle and manage confidential information 

• Professional appearance.  Adheres to all grooming guidelines 

• Follows established policies and procedures 

• Is supportive of Core Values 

• Sets the example for others and is above reproach 

• Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules. 

• Is organized in tasks.  Sees projects through to the finish.  Has good follow-through and makes it a habit of getting back to people on issues. 

• Can handle fast paced, potentially high-pressure environment 

• Is flexible with hours and days of work 

• Is able to work any hours of the day, any days of the week 

• Prioritizes and re-prioritizes personal time and work, to have good balance in life 

Basic Requirements:

• Must be able to lift and carry items up to 50 lbs. and occasionally and/or up to 20 pounds frequently. 

• If bar backing must be able to assist with the lifting of kegs for up to 150 lbs. 

• Ability to be on one’s feet for excessive time periods of up to 6 hours 

• Must own non-slip shoes 

• Must be at least 18 years old 

Preferred Experience and Special Skills:

• Ability to prioritize, organize and manage multiple projects and tasks simultaneously 

• Excellent decision making ability 

• Excellent people skills 

• Ability to show self-initiative 

• Ability to work within a team atmosphere 

• This position may qualify for application under our Colorado Mountain College culinary internship partnership program.

Colorado Tip Credit Notice:

For non-Banquets roles only: This position is eligible for an employer tip credit subject to Colorado and federal law.  Your direct cash wage plus tips must equal Colorado minimum wage for each workweek; if they do not – the company will pay the difference in the pay period covering that workweek.  You retain all tips you receive, except for amounts contributed to a lawful tip pool or tip-sharing arrangement; the company does not keep your tips.  The tip credit applies only while you qualify as a tipped employee and perform tipped work or qualifying directly supporting work.  Copper Mountain will pay the applicable full minimum wage for time that is not eligible for the tip credit.  A mandatory service charge is not a tip and will not be counted as tip income toward this tip credit.  You must accurately and timely report all tips through Copper’s required payroll process (clocking in/out in the correct position, etc.)  Reporting requirements do not transfer ownership of your tips to the company.

Position was originally posted on July 14th. This position will be posted and accepting applications until Wednesday, November 18th.

POWDR-Copper Mountain, LLC is an equal opportunity employer and that race/color/religion/sex/sexual orientation/gender identity/national origin/disability/protected veterans or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Copper Mountain Resort in Summit County, Colorado. 90 miles west of Denver, we are situated in the heart of Colorado's playground. All candidates must fill out an application to be considered for employment.

Can you see yourself here- Apply now!