We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Summary

NC-A Service is the regional business segment reporting into the Global Service business segment of Nidec Conversion, based in Milan, Italy. The Key Account Manager (KAM) is responsible for customer relationship management, defending the Nidec Conversion installed base, selling and securing LTSAs, field service, spare parts, and upgrades/retrofits of existing Nidec equipment. Additionally, the KAM is responsible for selling and securing brown-field replacements of competitor installed base of AC & DC motors, LV & MV VFDs and systems.

This individual is responsible for managing and developing customers in the assigned geography while achieving order intake objectives for the NC-A Service business in Canada.

Job Description

PRINCIPLE JOB RESPONSIBILITIES

Achieve the Order Intake objectives for the assigned territory.
Manage customer relationships to protect and expand Nidec’s installed base.
Promote the NC-A Service portfolio to customers in the assigned geographic area.
Prospect and develop opportunities leading to the replacement of other OEMs installed base.
Act as a resource to NC-A Service team to facilitate the resolution of customer relationship issues.
Provide feedback to NC-A management and other employees regarding our products, applications and services, to drive improvements and elevate the competitiveness of the business.
Review proposals to ensure accuracy and appropriate methodology to meet company and customer objectives.
Assist NC-A colleagues in setting, identifying resources and assessing future potential business.
Participate in selling to large/key accounts as needed. Maintain ongoing contacts with customers and consider their needs relative to product lifetime maintenance.
Maintain awareness of competitor product/service information and advise NC-A colleagues on effective sales tactics as needed.
Maintains trade contacts and participates in functions in industry associations.
Lead preparation of technical and commercial offers including technical risk assessment
Conduct technical presentations of the company's products
Work with Marketing Team to execute marketing programs, staff trade shows and perform lead follow-up.
Communicate customer feedback/needs to R&D for new product developments.
Demonstrate the ability to work within cross functional teams; the position requires working diligently with the Field Service and Engineering Teams.
Maintain CRM system (salesforce.com) to update the status of accounts and opportunities.
Interaction with project managers (including the company's factories) in order to control the fulfillment of obligations to the Customer in accordance with the schedule
If necessary - Interaction with Customers throughout the project life cycle, addressing issues and tasks arising in the process, including sales of the service for installed equipment

Travel 60-70% within the assigned territory.

Additional Job Details

Professional – P5 Organizational Impact • Implements strategic goals for the business unit, as determined by executive leadership, with significant impact on the department and/or job family • Expert professional individual contributor • Establishes operational plans for job area with short-to mid-term impact on results (e.g., 1-3 years); works independently on own or others’ complex projects/assignments and typically is responsible for entire projects or processes that span outside of own team • Develops and provides measurable input into new products, processes, standards and/or operational plans that will have major impact on the achievement of overall results • Is seen as a subject matter expert within the role’s respective field Communication & Influence • Communicates with parties within and outside of own department and/or job family, and typically has responsibilities for communicating with parties external to the organization, which may include customers or vendors • Works to influence others to accept business unit’s and/or job family group’s view/practices and agree/accept new concepts, practices, and approaches • Requires ability to communicate with senior leadership regarding matters of significant importance to the organization • May conduct briefings with executive leaders within the business unit and/or job family group Innovation & Complexity • Responsible for improving upon existing processes and systems using significant conceptualizing, reasoning and interpretation • Problems and issues faced are numerous, typically undefined where information is difficult to obtain • Conducts extensive investigation to understand root cause of problems. Problems span a wide range of difficult and unique issues across business units and/or job family groups Leadership & Talent Management • Frequently responsible for providing guidance, coaching and training to other employees across the organization within area of expertise • Typically responsible for managing large, complex project initiatives of strategic importance to the organization, involving large cross-functional teams. • May have direct reports, but generally fewer than three Knowledge & Experience • Requires mastery level knowledge of job area typically obtained through advanced education combined with experience. • Requires a bachelor’s degree or equivalent experience and minimum 10 years of prior relevant experience • Master’s degree or specialized degree may also be required

Equal Employment Opportunity and Affirmative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Work Shift Schedule

No Soliciting

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.

About the company

Nidec Precision makes and sells precision motors and related components for a global customer base, including automotive motors and ADAS modules, optical components and camera shutters (Optomechatronics), high-precision parts for mobile devices, system devices for industrial robots, and factory-automation solutions like robots and AGVs. It designs, manufactures, and assembles high-accuracy motors, optical modules, and system devices in-house to deliver compact, power-efficient parts and integrated modules. It differentiates itself with leadership in camera shutters and a broad, integrated product lineup under the Nidec umbrella, enabling end-to-end supply and customized modules for high-precision applications. Its goal is to provide high-value-added, precise components and integrated systems to global customers, strengthening its position in automotive, consumer electronics, and industrial automation markets.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Tokyo, Japan

Founded

1973

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Simplify's Take

What believers are saying

June 2026 300 kW CDU and STC 1.0 target AI cooling demand.
Interop Tokyo 2026 win validated Nidec's data-center cooling credibility.
EV, appliance, and industrial motor platforms keep diversified revenue flowing despite turmoil.

What critics are saying

September 2026 investigation found falsified tests, unauthorized shipments, and country-of-origin violations.
Tokyo Stock Exchange special alert threatens delisting if controls fail by 2026.
March 2026 warned of ¥250 billion charges; accounting scandal still widens.

What makes Nidec unique

Nidec dominates precision motors across EVs, appliances, and industrial systems globally.
June 2026 liquid-cooling CDUs extend Nidec into AI data-center infrastructure.
Vertical integration spans die design, manufacturing, logistics, and optomechatronics modules.

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Benefits

PTO (Paid time off)
10 Paid Holidays
401(k) and company match
Medical, dental, and vision plans with options
Flexible Spending Account

Company News

Yahoo Finance

Sep 30th, 2026

Nidec records $4.4B in impairment losses across multiple segments

Nidec Corporation has announced substantial financial losses totalling JPY 689.4 billion across multiple segments. The Japanese motor manufacturer recorded impairment losses of JPY 632.1 billion on non-financial assets, with the largest write-downs in its ACIM segment at JPY 298.8 billion and Group Company Business at JPY 189.7 billion. The company also recognised JPY 22.5 billion in provisions for loss of contract in its automotive products segment, where unavoidable costs exceed expected economic benefits. Additionally, Nidec recorded JPY 4.2 billion in liabilities from a supplier settlement agreement and JPY 30.5 billion in special investigation expenses. These charges follow previous provisions announced in November 2025. Nidec apologised to shareholders and stakeholders for the inconvenience caused by these developments.

Associated Press

Jun 19th, 2026

Nidec overhauls board structure to strengthen corporate governance

Nidec Corporation has announced its new board and committee structure following its 53rd Annual General Meeting of Shareholders held on 18 June 2026. All company-proposed director candidates were elected as part of efforts to strengthen corporate governance. Mitsuya Kishida was appointed representative director, president and chief executive officer, whilst Soichiro Sakuma will chair the board of directors. The restructure includes the formation of four committees: Audit and Supervisory, Nomination, Remuneration and Sustainability. The changes form part of Nidec's strategy to enhance board effectiveness through appointing directors with diverse knowledge, experience and expertise. The majority of committee positions are filled by outside independent directors, reflecting the company's commitment to governance standards.

Business Wire

Jun 16th, 2026

Nidec delays annual report filing to September amid accounting probe and quality issues

Nidec Corporation is considering applying for an extension to file its annual securities report for the fiscal year ended March 31, 2026, pushing the deadline from June 30 to September 30, 2026. The Japanese manufacturer cited multiple ongoing investigations requiring additional time. A third-party committee identified widespread improper accounting practices across Nidec's operations, with involvement from management. Separately, an investigation into potential quality issues—including unauthorised changes to materials and improper testing data—is expected to conclude by end-August 2026. The company is also investigating customs duty issues following a voluntary declaration by subsidiary FIR regarding unpaid US customs duties. Nidec must assess the financial impact of all investigations before completing its audit procedures. The company has released preliminary figures but cautioned these exclude impacts from the ongoing investigations.

Business Wire

May 13th, 2026

Nidec overhauls board with nine outside directors following accounting probe

Nidec has determined its director candidates for election at its 53rd Annual General Meeting scheduled for 18 June. The Japanese motor manufacturer is reshaping its board following a third-party committee report on improper accounting within the group. The board will comprise 11 directors, including three internal members led by CEO Mitsuya Kishida and eight outside independent directors. All candidates are newly nominated, marking a complete board refresh. Seven directors will retire upon expiration of their terms, with one resigning on the same date. The restructuring forms part of Nidec's corporate governance strengthening efforts. An Executive Responsibility Investigation Committee continues examining whether current and former directors bear legal liability for the accounting issues, with potential damages claims or legal measures to follow based on their recommendations.

Mynewsdesk

Apr 13th, 2026

Nidec Advance Technology joins the SATAS.

Nidec Advance Technology joins the SATAS. Nidec Advance Technology Corporation ("Nidec Advance Technology" or "we") has announced today that it has joined the Semiconductor Assembly Test Automation and Standardization Research Association (SATAS). The SATAS is a research and development union established in April 2024 for the purposes of realizing and implementing labor reduction, automation, and standardization of the packaging, assembly, and inspection processes (downstream processes) of semiconductor manufacturing. With its membership including semiconductor manufacturers, semiconductor production equipment manufacturers, and other organizations, the SATAS promotes, among others, the establishment of open industry-wide standard specifications, the development and mounting of equipment, and the operation verification of devices on integrated pilot lines. In addition, the SATAS engages in the "research and development of the development and verification of automating and standardizing semiconductors' downstream processes," which is an important national business adopted as a "Research and Development of Enhanced Infrastructures for Post 5G Information Communication Systems/Development of Advanced Semiconductor Manufacturing Technology" of the New Energy and Industrial Technology Development Organization (NEDO). Future prospect As technological demand grows for the further refinement and sophisticated packaging of semiconductors, automating and standardizing downstream processes is an urgent issue for the entire industry. By making maximum use of its decadeslong track record and high-level expertise in the semiconductor package inspection equipment business, Nidec Advance Technology is poised to engage in the SATAS's R&D activities to contribute to establishing industry-wide standards. We will stay dedicated to constant technological development for the further development of the semiconductor industry. Topics. Nidec is the world's leading comprehensive motor manufacturer, specializing in "everything that spins and moves," with a strong focus on the motor business. Nidec's extensive product lineup, which ranges from small precision motors to ultra-large motors, leverages the technological capabilities of its approximately 340 group companies across 46 countries. These products are used in various fields, including IT equipment, automobiles, motorcycles, commerce, and industry. We remain dedicated to providing the world with indispensable products and solutions at an overwhelming speed, utilizing technologies aimed at lightness, thinness, shortness, compactness, and efficiency.

Nidec

Key Account Manager

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