Siloam Hospitals Group

Private hospital network and healthcare provider

Physician Relation Executive

Field SalesConfirmed live in the last 24 hours

Full-timeMataram, Mataram City, West Nusa Tenggara, IndonesiaNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in Management, Marketing, or a related field is required.
At least 1 year of experience in sales, marketing, or relationship management within the healthcare industry is required.
A strong understanding of the healthcare ecosystem, referral processes, and sector stakeholders is required.
Strong verbal and written communication and negotiation abilities are required.
A target-oriented approach and a proven track record of achieving results are required.
The ability to work independently and as part of a team is required.
Familiarity with customer relationship management software and relevant analytical tools is required.

Responsibilities

Build relationships with doctors, specialists, agents, and agencies, and ensure they receive current information aligned with hospital needs to increase patient referrals.
Determine targets for external parties based on hospital facilities, resources, and needs, and develop appropriate strategies for introducing hospital services and facilities.
Introduce hospital facilities, products, and services to potential doctors, specialists, agents, and agencies.
Establish regular cooperative relationships with external parties to increase the use of hospital facilities and services.
Ensure patient data is recorded completely and accurately for monthly reporting.
Collect required data and prepare reports related to operational activities and visit results.
Implement quality and service-safety procedures and practices, including attending training, collecting data, documenting, and preparing reports to support hospital-wide indicators and department or unit targets.

Job Description

•Building relationships with doctors/specialists/agents/agencies and ensuring that the information received by doctors/specialists/agents/agencies is the latest information and in accordance with the needs of the Hospital to increase patient referrals to the Hospital

•Determine targets for external parties (doctors/specialists/agents/agencies) based on the hospital's facilities, resources and needs to develop appropriate approach strategies in introducing the services and facilities owned by the hospital

•Introduce Hospital facilities, products and services to all potential doctors/specialists/agents/agencies

•Establish good and regular cooperative relationships with external parties to maximize increased use of Hospital facilities and services

•Ensure completeness and accuracy of recording patient data for use as monthly reporting

•Collect required data and/or make reports related to operational activities and visit results

•Implement procedures and practices for quality and safety services, including attending training, collecting data, documenting and/or making reports needed to support the achievement of hospital wide indicators and related department/unit targets

Qualifications

Bachelor’s degree in Management, Marketing, or a related field.
Minimum of 1 year of experience in sales, marketing, or relationship management roles within the healthcare industry.
Strong understanding of the healthcare ecosystem, referral processes, and the various stakeholders in the sector.
Excellent communication skills, both verbal and written, along with strong negotiation abilities.
Target-oriented, with a proven track record of achieving results.
Dedicated, proactive, and able to work effectively both independently and as part of a team.
Familiar with CRM software and relevant analytical tools.

Additional Information

[BEWARE OF RECRUITMENT SCAMS]

It has come to our attention that there are fake job offers claiming to be hiring for Siloam Hospitals Group. Please note that Siloam Hospitals Group do not require applicants to make payment when seeking employment with our hospitals.

About the Company

Siloam Hospitals Group

Private hospital network and healthcare provider

Siloam Hospitals Group runs a large private healthcare network in Indonesia with 41 hospitals and many clinics across 23 provinces. It delivers inpatient and outpatient services to self-paying patients, corporate clients, insurers, and BPJS participants, generating revenue from room charges, procedures, consultations, pharmaceuticals, and diagnostics. The group focuses on high-complexity care in cardiology, oncology, neurology, neurosurgery, orthopedics, and gastroenterology, operating Centers of Excellence to coordinate advanced treatments, and uses a managed service model that lets hospitals be built with external capital while sharing revenue. Its goal is to expand access to high-quality private healthcare in Indonesia, strengthen specialized care, and maintain a broad, affordable service network for individuals, employers, insurers, and government programs, backed by JCI accreditation as a quality benchmark.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Tangerang, Indonesia
Founded: 1996

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