Role​ ​at​ ​a​ ​Glance:

As the Head of Product, you will be responsible for defining and executing the product vision, strategy, and roadmap. You will lead a team of product managers and collaborate closely with engineering, design, marketing, and sales to deliver products that meet market needs and drive business growth. This role requires a visionary and experienced leader with a deep understanding of Fintech trends, user experience, and agile methodologies.
The Head of Product will play a pivotal role in shaping the product vision, strategy, and execution to drive our company’s growth and success. 

Responsibilities:

Definition of the Product Strategy and Vision:

• Develop and communicate a compelling product vision and strategy that aligns with the company’s mission and business objectives.
• Conduct extensive market research and competitive analysis to identify opportunities for innovation and differentiation in the B2B payments space, focusing on AR and AP solutions in the US and LATAM markets.
• Create and maintain a long-term product roadmap that supports the company’s strategic goals.

Management of Product Development:

• Lead the product management team in defining product roadmaps, prioritizing features, and managing the product lifecycle from concept to launch and beyond.
• Prioritize product features and initiatives based on business goals, customer needs, and market trends.
• Ensure the timely delivery of high-quality products that meet customer needs and drive business growth.
• Foster a culture of innovation within the product team, encouraging creative solutions and continuous improvement.

Facilitation of Cross-functional collaboration: 

• Work closely with departments including Engineering, Sales, Marketing, Customer Success, and Operations to ensure alignment and support for product initiatives.
• Foster a collaborative and high-performing team culture, providing mentorship and professional development for product managers and other team members.
• Serve as the primary liaison between the product team and the executive leadership, ensuring clear communication and alignment on strategic priorities.

Ensuring Customer-Centric Product Development:

• Champion the voice of the customer, ensuring that product decisions are informed by customer feedback and data.
• Build and maintain strong relationships with key customers and partners to gather insights and drive product adoption.
• Adapt product strategies and features based on customer feedback and market trends to stay ahead of the competition.
• Ensure products deliver exceptional user experiences and solve real customer problems.

Oversight and definition of Performance and Metrics:

• Define and track key product performance metrics, using data to drive decisions and measure success.
• Continuously improve product management processes and methodologies to enhance efficiency and effectiveness.
• Develop and implement systems to measure the impact of product changes on business outcomes.
• Report on product performance and impact to senior leadership

Lead strategic projects to enhance Paystand current offerings: 

• Expand the Paystand Network, creating a seamless payer portal and smart checkout process, optimizing cash application, managing disputes, and streamlining bank reconciliation.
  • Key initiatives include integrating our solutions with ERP systems, developing a universal connector, automating collection processes, implementing convenience fees and incentives, etc.

Qualifications:

• Proven experience as a Head of Product, VP of Product, or similar senior product leadership role within the Fintech, SaaS, or Financial services industry.
• Deep understanding of the Fintech landscape, with experience in payments, financial transactions, and related services.
• Understanding of AR and AP in the USA/LATAM or cross-border markets is highly desirable.
• Demonstrated success in developing and launching innovative Fintech/SaaS products.
• Strong leadership and team management skills, with the ability to inspire, motivate, and influence cross-functional teams.
• Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
• Exceptional communication and interpersonal skills, capable of effectively engaging with stakeholders at all levels.
• A degree in Business, Computer Science, Engineering, or a related field; MBA or advanced degree preferred.

Benefits:

• $215k - $240k salary base + competitive equity in a high growth-stage startup. 
• Wellness Allowance.
• 401k.
• Stock Options.
• Generous PTO (vacations) & sick days.
• Opportunity for advancement & growth in a rapidly expanding team.
• Mentorship, learning & education programs.
• Smart, motivated team that likes to have fun.
• Mission-driven culture, where your work matters.