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The GEO Group

Operator of private prisons and facilities

Case Processing Specialist

Office Clerical & RecordsUpdated on Nov 10
Full-timeCentennial, CO, USANo salary listedIn-person

About the Job

Requirements

  • An associate’s degree from an accredited institution or one year of directly related industry experience is required.
  • Experience and/or training in reviewing law enforcement documentation, such as detention files, custodial records, immigration case files including A-files and DHS databases, or conducting interviews for immigration or detention-related purposes is required.
  • Knowledge of program objectives, policies, procedures, and requirements related to immigration case processing is required.
  • Proficiency with general PC application software products, including the Microsoft Office suite, is required.
  • Ability to exercise initiative, judgment, and knowledge in performing complex, confidential, and sometimes difficult duties is required.
  • U.S. citizenship is required.
  • Applicants must be at least 21 years old.

Responsibilities

  • Process cases and perform related activities, including immigration records management and document preparation, under the general direction of ICE field office personnel.
  • Prepare, review, and manage case files, ensuring documentation is accurate and complete.
  • Ensure Alien Files (A-files) and ICE systems show accurate, complete, and current case status.
  • Enter data accurately into ICE systems in compliance with agency protocols and data integrity requirements.
  • Maintain and update electronic and paper case files in compliance with federal privacy laws, DHS policies, and federal data security requirements.
  • Retrieve, compile, and organize county, state, and federal court records, conviction documents, and supporting case materials from databases and other government sources.
  • Maintain current case status records, court scheduling details, and case-tracking logs.
  • Generate case status reports and monitoring dashboards.
  • Assist with docket coordination with EOIR and USCIS, and coordinate with ICE officers to facilitate interviews, hearings, removals, and case updates.
  • Review paperwork for completeness and accuracy.
  • Review administrative applications, update A-files, and timely notify docket officers for appropriate law enforcement action.
  • Track compliance with release conditions and report violations, as applicable.
  • Assist ICE OPLA in obtaining criminal history checks and other supporting documentation before court, as needed.
  • Schedule and coordinate interviews between detainees and ICE officers, consulates, and legal representatives, as assigned.
  • Organize removal documents and coordinate removal scheduling and staging flights with ICE personnel, ensuring documentation is complete and accurate.
  • Ensure detainees scheduled for removal have the documentation required in their A-files according to ICE instructions.
  • Complete travel information, ICE Air scheduling and manifests, detention center release forms, and property inventories and receipts by the scheduled departure time.
  • Ensure detainees have required legal paperwork, a seven-day medication supply, property, and valuables before transfer or removal.
  • Collect, review for completeness and accuracy, and file signed Form I-205 Warrant of Removal/Deportation departure verifications in the A-file.
  • Close cases in ICE data systems and transfer files to the National Record Center for storage.
  • Communicate with detainees in their primary language using translation devices or services when needed.
  • Provide logistical and administrative support to ICE personnel as assigned.
  • Provide after-hours surge support, including an expanded breadth and depth of tasks, as required.
  • Perform other duties as assigned.

Desired Qualifications

  • A bachelor’s degree in a related discipline is preferred.

About the Company

The GEO Group

Operator of private prisons and facilities

The GEO Group operates, owns, and manages private prisons, detention centers, and mental health facilities, and also runs government-owned facilities under contract. It provides services through facility management, residential treatment, electronic monitoring, and community-based programs, delivered under government contracts. The company differentiates itself by being the largest prison operator in the United States with a diversified portfolio that includes private corrections, mental health services, and monitoring programs, expanded through strategic acquisitions. Its goal is to deliver secure and well-managed correctional and behavioral-health services across a wide geographic footprint by owning, operating, and contracting facilities for government clients.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Boca Raton, FL
Founded
1984

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