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IHG

Global hotel company

Front Desk Manager

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeChinaNo salary listedIn-person

About the Job

Requirements

  • Previous experience in the same position at an international hotel chain.
  • Familiarity with hotel front-office operations and management, along with a strong sense of responsibility and dedication.
  • Fluent spoken English.
  • Strong coordination and management abilities.
  • Some sales ability.
  • Thorough understanding of basic financial matters related to front-desk cashiering and the ability to handle financial issues arising in daily service.

Responsibilities

  • Supervise service-quality standards and operating procedures for front-office employees, and comprehensively oversee the work of the front-office department.
  • Effectively implement and complete the department's monthly work plans.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

Company size
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Company stage
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Total funding
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Headquarters
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Founded
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