C

Chatbase

AI customer-support platform enabling actionable agents

Business Development Representative

Sales Development RepresentativeUpdated on Nov 10
Full-time

About the Job

Requirements

  • Have 1–3 years of experience as an SDR or BDR, or in another role requiring them to earn people's attention.
  • For Germany-based work, speak native German and fluent English.
  • For London-based work, speak fluent English.

Responsibilities

  • Conduct outbound outreach to European companies with 100 or more employees by email, phone and LinkedIn.
  • Win back former European enterprise customers and identify expansion opportunities among active customers.
  • Attend European events with the Account Executive.
  • Test the European pitch, including GDPR, the EU AI Act and EU hosting, and report what resonates.

Desired Qualifications

  • For London-based work, having a second European language is a plus.

About the Company

Chatbase

AI customer-support platform enabling actionable agents

Chatbase is an AI customer-support platform that lets businesses build and deploy AI agents which do more than answer questions – they take action. By connecting to CRMs, helpdesks, payment processors, and other tools, Chatbase agents can update subscriptions, check order status, process requests, and escalate to humans when needed. The system trains agents on a company’s own data and runs across web, WhatsApp, Slack, email, and more, with live-agent handoff that preserves context. It supports 80+ languages with automatic detection and meets enterprise security standards (SOC 2, GDPR). Unlike generic chatbots, Chatbase focuses on action-oriented AI trained on a company's data and offers seamless cross-channel deployment and safety controls. Its goal is to turn support into a competitive advantage by delivering enterprise-grade AI that reduces cost and improves outcomes for large and small teams alike.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
San Francisco, CA
Founded
2023

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