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AT&T

Runs US wireless and fiber internet networks

Client Partner - Technology Sector, Strategic Accounts

Account ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • At least 8 years of related sales experience, including experience managing complex business-to-business opportunities with limited supervision.
  • Demonstrated success growing and retaining strategic business-to-business accounts, developing account plans, expanding share of wallet, managing renewals, and meeting or exceeding assigned quota.
  • Advanced consultative and solution-selling capability, including discovery, business-case development, proposal creation, presentation, negotiation, and closing.
  • Ability to engage and influence customer stakeholders across business, technical, procurement, and executive audiences.
  • Ability to analyze account, market, and pipeline data; make sound decisions; solve problems; and maintain reliable forecasts and sales records.
  • Ability to coordinate cross-functional contributors and manage multiple complex pursuits with clear ownership, urgency, and follow-through.

Responsibilities

  • Win a growing share of the high-capacity fiber and Mobility demand created by the AI infrastructure build-out within assigned accounts, positioning AT&T as the network partner of choice for technology companies building and scaling AI.
  • Own a relationship-led sales motion focused on retaining, expanding, and increasing share of wallet within an assigned portfolio of technology customers, and meet or exceed assigned revenue, retention, and growth objectives.
  • Develop strategic account plans, map stakeholders and buying groups, research customer and industry priorities, identify whitespace across fiber and mobility, and maintain disciplined pipeline coverage, renewal visibility, and forecast accuracy.
  • Build relationships with senior customer leaders and lead regular business and executive reviews to understand evolving strategic, operational, and technical needs, shape a compelling business case, and recommend the right solution for each customer.
  • Identify upsell, cross-sell, and contract renewal opportunities; coordinate proposals, pricing, presentations, and applicable RFP responses; and negotiate commercial terms that extend the relationship and grow the account.
  • Partner with solution architects, engineering, product, pricing, legal, implementation, operations, and external partners to develop feasible solutions and deliver on customer commitments.
  • Act as the customer's advocate, proactively monitor service health, and help resolve installation, billing, or account issues quickly to reduce churn risk and preserve future growth opportunities.
  • Monitor customer priorities, competitor activity, technology developments, and account signals to identify opportunities and continuously improve sales strategy and execution.
  • Maintain accurate sales activity, opportunity, and forecast records; use data to prioritize effort; and communicate risks, commitments, and progress against defined goals.
  • Meet with customers and conduct sales activities at customer sites; communicate about proposed solutions and sales by phone, teleconference, email, and other channels; and travel to and from customer premises for sales activities.
  • Provide subject-matter expertise on technical sales issues and advise customers on product suitability based on technical needs.
  • Prepare proposals, presentations, and bids, including pricing, strategic plans, and proposed solutions; and research and develop solutions with external partners, including design and engineering.
  • Research customer businesses and industries to identify new sales opportunities.

Desired Qualifications

  • Working knowledge of how technology companies build and scale, including cloud, data center, and AI infrastructure, and how network capacity supports their growth.
  • Working knowledge of high-capacity networking solutions such as high-capacity wavelength, DIA, DWDM, MOFN, and cloud interconnect solutions.

About the Company

AT&T

Runs US wireless and fiber internet networks

AT&T sells mobile phone plans and home internet to households and businesses across the US, and runs a wireless business in Mexico. Its business rests on two networks: a nationwide 5G wireless network and a fiber internet network that is replacing its old copper phone lines. Companies and government agencies also buy private networks, security and connectivity services from its business unit. Most revenue comes from monthly service plans plus device installment payments, and the company pushes customers to combine phone and home internet. AT&T Inc. began in 1983 as Southwestern Bell, took the AT&T name after buying its former parent in 2005, and is based in Dallas, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Dallas, TX
Founded
1983

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