Insurance Data Science & Automation Analyst

About WTW:

WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 49,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at https://www.wtwco.com/en-us.

About the Team

We are a unique practice in the Canadian marketplace specializing in developing new insurance solutions and optimizing existing offerings for Affinity program sponsors.  These programs are targeted at large customer or membership bases of clients whose core business is not always insurance (e.g. banks and other financial institutions, retailers, associations, hospitality providers and others).  

Solutions are positioned to be complementary to the core services or product offerings of these Affinity organizations and the associated strategies that they employ to achieve key objectives of customer/member engagement, optimized customer experience, and revenue and business growth. Through our work, we are constantly challenging the market status quo.

The Role

We are seeking an aspiring analyst to join our multidisciplinary Affinity consulting team, where analytics and actuarial analysis play a central role in supporting client strategy, customer engagement, and operational excellence.  The role will provide backend analytics through the integration of technology to streamlining of data collection, reconciliation with third party sources, and overall data management alongside support for the front lines of insurance analytics, client strategy, and product development & enhancement.  The work will overarch a variety of insurance lines including travel insurance, embedded credit card insurance, personal home & auto insurance, and life and health insurance solutions and supports a variety of clients and unique solutions supporting an ever-evolving marketplace.  As an analyst, you will be a key resource in preparing and reconciling data, developing and maintaining models, driving enhancements through AI, robotic automation and other streamlining tools, and supporting consulting engagements across the practice.

The ideal candidate can work well in teams as well as independently with appropriate guidance, assisting the local consulting teams driven by senior consultants in the practice. This will include: 

• Leverage technical skills to streamline processes, enhance efficiencies, develop innovative approaches to complex actuarial and analytical problems. 

• Data and reporting management:

  • Compilation, reconciliation and integration of data into various models and reporting templates.

  • Creation, maintenance, and enhancement to dashboards, together with input from our team and our clients. 

  • Enacting enhancements on large data set management in support of actuarial models. 

• Programming and running of robotic automation routines to support regular analytics activities.  Development of new routines to support greater efficiency in process across analytical activities.

• Integration of AI tools into existing processes to support streaming and efficiency associated with gathering, grouping, and analyzing data.

• Providing analytical support on various insurance business lines and programs.
• Support consulting mandates via analytics associated with pricing, loss reserving, profit-sharing, financial forecasting, scenario modeling, claims analytics, dashboard reporting, industry benchmarking, and other ad hoc analysis. 
• Support actuarial and non-actuarial consultants by preparing and reconciling data, developing summary analyses, producing reports and presentations, and assisting with client and third-party communications etc.

Location: Mumbai

The Requirements

• University degree in actuarial science, mathematics, statistics, data science or computer science (or other relevant technical specialization)
• Highly organized, resourceful and excellent attention to detail
• Strong analytical and critical thinking skills 
• Effective time management skills with the ability to manage multiple projects and work independently 
• Strong verbal and written communication skills
• Experience with automation or AI-enabled tools
• Experience with summarizing and visualizing data using dashboard reporting tools such as Power BI or Tableau
• Proficiency with Microsoft Office suite, with strong capabilities in Microsoft Excel 
• 3–5 years of experience in R, Python, SQL or similar programming tools

• Minimum bachelor’s degree required. Preferred Commerce or Insurance background

The Application Process

• Stage 1: Online application and recruiter review
• Stage 2: Pre-recorded video interview
• Stage 3: Live video or in person interview with hiring manager and team
• Stage 4: Offer and onboarding

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [email protected].

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