BeXT HR Partner

Description

At Amazon we are committed to being Earth’s Best Employer and the Most Customer-Centric Company. To achieve this, we need exceptionally talented and empathetic leaders passionate about making every day better for all employees (Builders) and you would play a key role in that journey! Our HR Partners care deeply about the employee experience and support managers to focus on people through engagement, technology, and innovation.

This position supports Data Center infrastructure business units distributed across North America in the AIS org.

The AWS Builder Experience Team (BeXT) delivers personalized people support to AWS Builders to amplify the voice of the Builder. In this role, you will collaborate with AWS business leaders and other HR teams to innovate, implement, and deploy HR strategies from talent and performance management, compensation, employee relations and other HR functions. In addition, you will provide support to our Builders and their leaders aligned to an AWS business line or region, calling on HR expertise and empathy. To thrive, you will need a flexible skill set, including the ability to pivot through various scenarios utilizing HR expertise, consulting skills, as well as the ability to connect to the bigger picture while diving deep into the details and collaborate and consult across many teams, levels, and regions.

Key job responsibilities
As a BeXT HR Partner, no two days look the same, but a typical day will most likely include the following responsibilities:
- Consult, coach, and develop leadership through decision making with empathy and sound judgement; collaborating and actioning on talent management processes, people development and performance management, compensation, and employee relations issues.
- Partnering with leaders at multiple levels of the organization to develop forward looking strategies and goals focused on the Builder experience.
- Problem solving and influencing in diverse populations
- Working in a fast-paced and complex changing environment driven by continuous innovation
- Application of HR fundamentals
- Foster and role model an environment of inclusion for all Builders.
- Advocate for Builders’ needs through end-to-end experiences that help Builders feel fully engaged in the work they do and valued for who they are.
- Exercise high-judgement, manage through ambiguity and serve as first point of escalation for Builder concerns.
- Support Builder queries and situations with discretion and expertise, navigating Amazon Policies and applying high judgement as necessary.
- Actively promote adoption of technology and self-service.
- Collaborate and influence multiple levels of the organization, ranging from Builders to senior leaders.
- Conduct difficult workplace investigations in collaboration with Builder Relations.


About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

- Bachelor's degree or equivalent
- Bachelor's degree in Human Resources, Human Resources Management, Labor Relations, Business/Management, Psychology, or a related field
- 5+ years of progressive HR experience, including experience in HR business partner, HR generalist, or HR site partner roles
- Demonstrated experience in employee relations including conducting investigations and managing complex, high-risk ER cases
- Working knowledge of federal and state employment law

Preferred Qualifications

- Experience in data center, critical infrastructure, construction, or technology operations environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.