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Advocate Health Care

Nonprofit health system delivering comprehensive care

Medical Assistant 1 Ambulator & Outpatient

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Part-timeCharlotte, NC, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Completion of an accredited Medical Assistant program is required, or structured clinical military training documented per DD214 or EMT qualification may be accepted in lieu of a formal Medical Assistant program for Greater Charlotte and Wake Forest.
  • A high school diploma or GED and completion of an accredited or approved Medical Assistant program are required for IL/WI and Floyd & Navicent; alternatively, two years of verifiable full-time Medical Assistant experience within the last five years is accepted in those divisions.
  • Current American Heart Association Basic Life Support certification is required for Greater Charlotte and Wake Forest; for IL/WI and Floyd & Navicent, it must be obtained within 45 days unless the department leader determines it is not required.
  • For Wake Forest, listed Medical Assistant certifications from AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, or NRMA are specified; Pediatric Emergency Assessment, Recognition, and Stabilization may be required within one year in select areas.
  • Successful completion of Atrium Health’s competency assessment is required for Greater Charlotte and Wake Forest.
  • No prior experience is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical records systems.
  • Must be able to meet the physical demands of sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders throughout the workday.
  • Ability to lift 35 pounds without assistance; patient handling equipment and another team member should be used for patient lifts over 35 pounds or when the patient cannot assist, when available.
  • Must have functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
  • Must be able to operate all equipment necessary to perform the job.
  • Will frequently encounter mechanical, electrical, chemical, blood, and body-fluid hazards and must wear protective clothing and equipment as needed.

Responsibilities

  • Adhere to the Medical Assistant scope of practice, follow policies and procedures, and maintain training and competency for the area of specialty while providing patient care.
  • Perform rooming and visit tasks, including taking vital signs, reconciling medications, recording medical history, reviewing health maintenance and allergies, and conducting screenings such as depression, suicide, falls, and social drivers of health.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing laboratory orders and requisitions, tracking results, and conducting point-of-care testing per standing or provider order.
  • Complete Clinical Laboratory Improvement Amendments-approved waived laboratory tests and practice-specific diagnostic testing in accordance with Clinical Laboratory Improvement Amendments standards.
  • Administer medications and vaccines safely according to medication-administration rights.
  • Perform assigned duties such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train to perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work as a team, and escalate concerns appropriately.
  • Maintain a clean work environment by cleaning instruments and equipment appropriately, ensuring equipment and supplies are in working order, and keeping areas stocked.
  • Provide care appropriate to the ages of patients served by applying knowledge of growth and development across the life span, assessing and interpreting patient-status information, identifying age-specific needs, and providing care in accordance with departmental policies and procedures.

Desired Qualifications

  • Customer-service skills that support a positive patient experience.
  • Ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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