Full-Time
Lead Operator
Clinic Management
Posted on 9/16/2025
Neko Health
501-1,000 employees
Digital health monitoring with subscription access
No salary listed
London, UK
In Person
 Medical, Clinical & Veterinary (2) |
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- Nursing or Biomedical Science degree
- Significant experience working independently as a nurse
- Strong understanding of health screening and diagnostic procedures
- Excellent communication and interpersonal skills
- Commitment to evidence-based practice and continuous learning
- Line management of clinic operators
- Performing regular 121s and sit ins with clinic operators
- Recruitment of clinic staff
- Cascading and implementing changes to practice
- Ensuring compliance with Clinical SOPs and protocols
- Monitoring KPIs
- Overseeing incident reporting and risk management
- Reviewing the quality of medical care provided
- Providing feedback to operators on the quality of their medical care
- Monitoring and feeding back on rebooking rate and customer satisfaction
- Manage operator staffing to ensure 100% uptime
- Work closely with the Clinical Site Manager to run the clinic
- Conduct thorough Neko Health scan on members
- Provide world class hospitality care when engaging with members
- Demonstrate precise phlebotomy skills
- Work calmly under pressure when encountering tech issues
- Pay high attention to hygiene and cleanliness
- Ensure inventory stock is maintained at an appropriate level
- Contribute to clinical quality improvement activity
- Collaborate with teams across Neko to develop and improve our technology
- To work flexibility, and to adapt and update your skills as the role requires
- Prior team management experience is a plus
Neko Health provides digital health monitoring services in the EU, delivering quick full-body health check-ups and continuous health monitoring through a subscription model. Users access rapid health assessments and ongoing monitoring via digital tools, with a strong emphasis on data privacy and user control over their health data. The service works by collecting health information through digital interactions, offering immediate health answers, and continuously monitoring health metrics as part of a recurring subscription. What sets Neko Health apart is its explicit focus on data privacy and control, aligning with EU data protection rules, alongside a straightforward subscription approach for ongoing monitoring. The company aims to help people manage their health proactively by making comprehensive health checks and continuous monitoring accessible, private, and easy to use.
Company Size
501-1,000
Company Stage
Series B
Total Funding
$326M
Headquarters
Stockholms kommun, Sweden
Founded
2018
Simplify's Take
What believers are saying
- $260M Series B at $1.8B valuation led by Lightspeed on Jan 23, 2025.
- Dr. Sunita Mishra, ex-Amazon Health CMO, leads US clinical strategy.
- Over 300,000 global waitlist drives demand across expanding clinics.
What critics are saying
- FDA denies Neko Body Scan approval, blocking New York launch immediately.
- Prenuvo undercuts $400 US scans with 50+ clinics and superior MRI.
- CQC shuts London clinics for overstated pre-diabetes diagnostic accuracy.
What makes Neko Health unique
- Neko Body Scan maps millions of health data points non-invasively in 15 minutes.
- AI enables mole mapping with precise change detection over time.
- Instant results include bloodwork and doctor consultation via 3D avatar.
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Benefits
Remote Work Options
Flexible Work Hours
Professional Development Budget
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%Neko Health, a startup co-founded by Spotify's Daniel Ek in 2018, plans to launch in the United States this spring pending regulatory approval. The company's first American clinic will open in New York, with additional locations to follow. Neko offers full-body health scans using imaging and blood tests to detect conditions including skin cancer, heart disease and diabetes risk. Currently operating in Sweden and the UK, where scans cost £299, the company expects to charge more in the US due to higher medical staffing and real estate costs. CEO Hjalmar Nilsonne is positioning the venture as Ek's next industry-disrupting project following his transformation of music consumption through Spotify, which launched in the US 15 years ago.
Neko Health has appointed Dr Sunita Mishra as Chief Medical Officer as the Swedish healthcare technology company prepares to launch its first US location in New York this spring. Dr Mishra joins from Amazon Health, where she served as Chief Medical Officer, and brings over two decades of clinical and executive leadership experience. Co-founded by Hjalmar Nilsonne and Spotify founder Daniel Ek, Neko Health has expanded to six clinics across Sweden and the UK since launching in 2023, with a global waitlist exceeding 300,000 people. The company's Neko Body Scan uses non-invasive technology to collect millions of health data points in minutes, assessing conditions including skin cancer, metabolic syndrome and cardiovascular risk factors. Dr Mishra will lead clinical strategy and medical operations whilst supporting the development of Neko's technology platform.
Preventative healthcare technology firm Neko Health set to open in Colmore. 09 january 2026. Image: Scan room at Neko Health's Marylebone Preventative healthcare technology company, Neko Health, is set to open its fifth global health centre on Livery Street in Colmore Business District this year. Co-founded by Hjalmar Nilsonne and Daniel Ek (founder of Spotify), Neko Health operates on the belief that prevention is better than cure and empowers people to stay ahead of their health. The Neko Body Scan (£299) is a preventive health check for the future self. The scan maps millions of health data points on your body - both inside and out - in just a few minutes, checking things like moles across the body, symptoms of metabolic syndrome and risk factors for stroke and heart attack, along with blood fats and blood sugar levels to assess pre-diabetes risk. It also checks for skin cancer and blood abnormalities. Having already amassed a loyal following of members and unprecedented demand, with over 100,000 people on the waitlist for its scans, Neko Health is setting the new standard for preventive care. With sites already in London and Manchester, the new Birmingham site continues Neko's vision to create a healthcare system that can help people stay healthy through preventive measures and early detection. For more information and to pre-register your interest, visit www.nekohealth.com.
Neko Health set to launch in Manchester.
Neko Health has launched a second UK site, at London's Spitalfields Credit: Neko Health