Full-Time
Vice President of Operations
Posted on 4/18/2024
Telebehavioral healthcare for post-acute communities
Junior, Senior, Expert
Lancaster, PA, USA
- Minimum bachelor's degree and 2 years' experience in healthcare, long-term care, or related field
- Minimum 7 years' sales experience and minimum 5 years' experience managing people
- Valid driver's license
- Routinely and regularly interacting with and visiting in person with each facility in the region
- Establishing and maintaining strong relationships with key facility stakeholders
- Identifying opportunities to expand services
- Proactively identifying and addressing negative trends in volume
- Proactively identifying potential clinical service delivery issues and immediately addressing with CCO
- Addressing facility requests and concerns immediately
- Provides field support to the clinical team
- Ensures referrals and related processes run as designed
- Monitors activity to ensure facility needs are being met
- Grows facility caseloads, expands (or protects) services, and generally ensures happy customers on a day-to-day basis
- Interfaces with and serves as primary contact with the facility administrator/executive director, director of nursing services, and the director of social services at client facilities on an ongoing basis to ensure client satisfaction
- Responds immediately to urgent calls from the facility and facilitates problem-solving escalates issues as appropriate. Follows up with the facilities to ensure satisfaction
- Works collaboratively with regional business development staff to support the development of new business, and set and achieve regional goals related to new development and maintenance of current business
- Supports regional marketing strategy and coordinates execution of new facility contracts; expands scope and depth of services in existing accounts
- Develops plans to manage and improve under-performing facilities—from a focus of maximizing limited clinician resources, i.e., deploying clinicians where they can be most effective
- Networks within long-term care, mental health facilities, and local associations to generate new business for the company
MediTelecare™ provides technology-enabled integrated behavioral healthcare services for post-acute, long-term care, aging, and intellectually disabled communities, offering comprehensive care through telebehavioral and in-person psychology and psychiatry health services. The company utilizes state-of-the-art televideo technology to connect world-class clinicians, including psychologists, nurse practitioners, psychiatrists, and clinical social workers, to improve access to specialized care for those who wouldn't otherwise have physical access.
Company Stage
M&A
Total Funding
N/A
Headquarters
Middletown, Connecticut
Founded
1979