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Accenture

Advises businesses and runs their technology

Service Manager TOB

IT OperationsConfirmed live in the last 24 hours
Full-timeSantiago, Santiago Metropolitan Region, ChileNo salary listedIn-person

About the Job

Requirements

  • A degree in Execution Engineering or Civil Engineering in Electronics, Telecommunications, or Informatics is required.
  • At least 8 years of experience in operational technologies is required.
  • At least 3 years of experience supervising technical teams is required.
  • At least 3 years of experience in large-scale mining operations is required.
  • Demonstrated experience supervising at least two of these technologies is required: dispatch management systems, collision avoidance systems, fatigue and drowsiness management systems, or LTE networks.
  • Current certifications from at least two technology providers associated with the mentioned platforms are required.
  • A current Class B driver's license is required.

Responsibilities

  • Supervise and coordinate the team of senior-level technicians on shift.
  • Validate the technical quality of interventions performed in the field.
  • Manage escalations and coordinate with technology providers.
  • Prepare shift reports and root-cause analyses.
  • Ensure compliance with health, safety, and environmental standards.
  • Serve as the technical liaison between the field team and Contract Administration.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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