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Marriott International

Manages and franchises hotels around the world

Director of Sales and Marketing

Marketing Generalist & ManagementConfirmed live in the last 24 hours
Full-timeLondon, UKIn-person

About the Job

Requirements

  • Proven success in leading sales and marketing strategies that deliver sustainable revenue growth and commercial success.
  • An inspirational leadership style, with the ability to motivate, coach and develop high-performing teams.
  • Strong commercial acumen, with expertise in business development, revenue management, sales planning, budgeting and market analysis.
  • Exceptional networking, communication and relationship-building skills, with the ability to influence stakeholders at all levels.
  • A strategic and analytical mindset, capable of identifying emerging trends and turning insight into action.
  • An innovative and solutions-focused approach, with the confidence to challenge convention and drive meaningful change.
  • Excellent planning, organisational and project management skills, with the ability to manage competing priorities effectively.
  • Resilience, agility and a passion for excellence within a fast-paced, luxury hospitality environment.
  • Fluency in English is essential.
  • A career history demonstrating progressive leadership experience, commercial achievement and a commitment to excellence.

Responsibilities

  • Lead the hotel's commercial strategy, driving revenue growth, market share and business performance while contributing to the hotel's overall success as a member of the Executive Committee.
  • Develop and execute a Sales & Marketing strategy aligned with the hotel's commercial objectives and long-term growth ambitions.
  • Maximise revenue performance across key market segments, driving occupancy, ADR, RevPAR and market share growth.
  • Identify and capitalise on market trends, customer insights and emerging business opportunities to strengthen competitive positioning.
  • Build and maintain strategic relationships with key clients, industry partners, ownership representatives and Marriott commercial stakeholders.
  • Lead, inspire and develop a high-performing commercial team, fostering accountability, engagement, innovation and excellence.
  • Develop future talent through coaching, succession planning and leadership development initiatives.
  • Review Sales, Marketing and Revenue Management performance to identify opportunities for growth, efficiency and revenue optimisation.
  • Analyse market segmentation, pricing strategies, business mix, distribution channels and commercial performance to maximise revenue opportunities.
  • Use Cvent and Agency360 commercial intelligence tools to improve market penetration, business performance and competitive advantage.
  • Evaluate marketing strategies, campaigns, assets and content plans for alignment with business objectives, brand standards and revenue goals.
  • Develop and implement strategies to optimise suite and premium room revenue, positioning and market demand.
  • Design and execute targeted growth plans across Corporate, Consortia, Leisure and MICE segments.
  • Strengthen sales deployment, account management and territory planning to maximise market coverage, productivity and customer engagement.
  • Establish commercial governance, reporting frameworks, performance review processes and stakeholder accountability.
  • Lead targeted commercial initiatives and sales campaigns that drive revenue growth, brand visibility and market share.
  • Improve group and MICE performance through enhanced enquiry management, conversion strategies and business evaluation processes.
  • Manage the Sales & Marketing budget, ensuring investment decisions support business priorities and deliver strong returns.
  • Collaborate with Revenue Management, Operations and Finance to deliver an aligned commercial strategy.
  • Represent the commercial function in ownership, Marriott and key stakeholder meetings, communicating strategy, performance and priorities.
  • Improve forecasting accuracy, pricing effectiveness, commercial performance and profitability through data-driven decision making.

Desired Qualifications

  • A degree in Business Administration, Hospitality Management or a related discipline is preferred.
  • Experience within the luxury hospitality sector and a strong understanding of the London market would be highly advantageous.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size
10,001+
Company stage
IPO
Headquarters
Bethesda, MD
Founded
1927

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