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Berner Group

Team Lead Key Account Support

Sales OperationsUpdated on Nov 12
Full-timeKünzelsau, GermanyNo salary listed

About the Job

Requirements

  • A successfully completed commercial vocational qualification or a university degree, for example in business administration or industrial engineering.
  • Comprehensive experience in sales support, key account support, sales operations, or pricing.
  • Several years of leadership experience, ideally in a disciplinary management role.
  • Enjoyment of working with numbers, analyses, and data-driven decisions.
  • Strong organizational ability, communication skills, and confidence working with different stakeholders.
  • Very good German language skills and ideally good English language skills.
  • Good SAP knowledge, ideally in the SD module, and very good Excel skills.

Responsibilities

  • Lead and develop a team of eight employees professionally and disciplinarily.
  • Manage daily operations, set priorities, and ensure quality, service levels, and deadlines are met.
  • Serve as the central contact for Key Account Management and relevant interface departments.
  • Maintain key account master data, customer contracts, price lists, and sales-related metrics.
  • Ensure professional onboarding of new customer accounts and successful support of existing accounts.
  • Prepare analyses, reports, and decision-making materials for customer and performance reviews.
  • Drive the development of reporting and analysis tools, particularly using Power BI.
  • Optimize processes, implement improvements, and participate in cross-functional projects, such as tender management or e-procurement.

Desired Qualifications

  • Experience with Power BI.
  • Experience in tender management or e-procurement.
  • A degree in business administration or industrial engineering is provided as an example, without being identified as preferred.

About the Company

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