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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyUpdated on Nov 11
InternshipOrem, UT, USA$20.50 - $24.25

About the Job

Requirements

  • Must be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Must attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Must be able to concentrate on tasks, quickly switch between tasks, and confirm prescription information and label accuracy.
  • Must demonstrate customer-service and team-orientation abilities, including proactively helping people and appropriately responding to patients’ reactions.
  • Must communicate verbally and in writing with patients and colleagues, and use active listening to understand others and ask appropriate questions.
  • Must use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and bottles needed to fill prescriptions.
  • Must identify challenging patient or colleague interactions and select an appropriate course of action.
  • Must be able to remain mobile and upright for extended periods; lift, scan, bag, reach, stretch, stoop, and perform repetitive fine-motor tasks; control precision when adjusting machines; and perform close-visual-acuity tasks.
  • Must be able to lift up to 20 pounds occasionally and up to 10 pounds frequently, and exert corresponding force.
  • Must be able to convey important spoken instructions accurately and receive detailed information through oral communication.
  • Must comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.

Responsibilities

  • Complete the comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders, and gain an overview of store, district, and regional operations.
  • Assist the pharmacy team to keep pharmacy operations running smoothly and ensure prescriptions are filled promptly, safely, and accurately while providing caring patient service.
  • Apply pharmacy-school learning in real-world practice under the direction of a preceptor to prepare for increasing responsibility and a pharmacist role.
  • Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-through, and drop-off workstations for safe and accurate prescription fulfillment.
  • Create personalized patient experiences at pick-up, drive-through, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Offer counseling, answer medical questions, and solicit patient medical-history information to provide optimal care when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephone prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns to stock, and waiting-bin inventories.
  • Seek opportunities to expand clinical and technical knowledge and contribute to a high-performing team while receiving feedback.
  • Remain flexible to scheduling and business needs and voluntarily travel to stores in the market to work shifts as needed.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
  • Where permissible, complete additional licensure and training requirements under state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions, and report adverse-reaction events according to public-health requirements.
  • Review and collect patient information, and track and document information for each applicable patient.
  • Perform additional tasks as directed by a supervisor or manager.

Desired Qualifications

  • At least one year of related work experience in a pharmacy, retail, medical, or customer-service setting.
  • Ability to become immunization certified; once state regulations are met, pharmacy interns should strive to provide patient immunizations as an essential pharmacist function.
  • Ability to work in the home store and at other market locations to meet business needs.
  • Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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