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Keeper Security

Zero-knowledge data protection platform

Senior Program Engineer - IT Services & Cloud Operations

IT Project ManagementConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • At least 8 years of experience in IT services, cloud infrastructure, platform engineering, or related technical environments, including exposure to regulated or government-adjacent missions.
  • At least 4 years of experience leading technical programs, platform initiatives, or complex cross-functional engineering projects in SaaS, cloud-native, or cybersecurity environments.
  • Demonstrated experience supporting compliance frameworks such as FedRAMP, DoD IL4/IL5, STIG, or DoD Cloud Computing SRG.
  • Strong experience with AWS cloud services such as ECS, EKS, Lambda, RDS, S3, and IAM; AWS GovCloud experience is a plus.
  • Familiarity with infrastructure-as-code and cloud automation technologies such as Terraform, container platforms, and automated deployment pipelines.
  • Strong understanding of cloud security, automation, and modern platform engineering practices.
  • Demonstrated success managing complex initiatives in high-security or compliance-driven environments.
  • Experience with observability platforms such as Datadog, Prometheus, or Grafana and associated incident-management workflows.
  • Experience building, mentoring, or leading technical teams in high-growth environments.
  • Ability to use AI-enabled tools effectively to support technical research, documentation, analysis, and program execution.
  • A bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
  • U.S. citizenship is required due to the nature of certain Keeper contracts.

Responsibilities

  • Lead end-to-end execution of complex federal platform, IT services, and infrastructure programs, including cloud modernization, automation, and security integrations.
  • Partner with Engineering, Security, Compliance, and Product leadership to define program strategy, priorities, milestones, and success criteria.
  • Oversee large-scale cloud initiatives across AWS and federal environments, ensuring scalability, cost efficiency, security, and operational resilience.
  • Coordinate the Infrastructure-as-Code operating model for GovCloud, including Terraform coverage, automated deployments, and reduction of manual change management.
  • Lead enterprise disaster recovery initiatives, including cross-region failover architecture, recovery time and recovery point objective validation, and recurring resilience testing.
  • Drive Zero Trust identity initiatives, including KeeperPAM deployment, SCIM expansion, and automated identity lifecycle management for federal environments.
  • Partner with Information Security to support FedRAMP High hardening, STIG validation, and continuous compliance monitoring across federal-facing services.
  • Integrate security-by-design and compliance requirements into federal platform and IT services programs, including FedRAMP, DoD Impact Levels, SOC 2, and ISO 27001.
  • Collaborate with Security Engineering and the CISO organization to maintain program-level compliance and audit readiness.
  • Coordinate with Engineering teams to improve deployment pipelines, reduce release friction, and strengthen platform reliability.
  • Champion automated testing, security scanning, release governance, and repeatable operational processes.
  • Oversee observability and monitoring initiatives to improve system visibility, performance, and incident response across federal and commercial environments.
  • Define and track service-level indicators, service-level objectives, and error budgets in partnership with Engineering and Security teams.
  • Recruit, onboard, mentor, and develop Federal Platform Operations engineers as the team grows.
  • Serve as a cross-functional technical liaison, ensuring clear communication, dependency tracking, and alignment across teams.
  • Manage program timelines, technical risks, dependencies, and stakeholder expectations across multiple concurrent initiatives.
  • Apply Agile, Waterfall, or hybrid delivery methodologies based on program requirements.
  • Evaluate emerging technologies that strengthen Keeper’s federal platform, IT services, cloud automation, security, and monitoring capabilities.
  • Use AI-enabled tools such as Claude, ChatGPT, or similar platforms to support technical research, program analysis, documentation, stakeholder communication, and workflow efficiency.

Desired Qualifications

  • AWS Certified Solutions Architect – Professional, AWS Certified Security – Specialty, or similar cloud certifications.
  • HashiCorp Terraform Associate or Professional certification.
  • Direct experience supporting FedRAMP High or DoD IL5 authorization, including third-party assessment activities.
  • Familiarity with NIST 800-53 control families and FedRAMP authorization processes.
  • Exposure to secrets management, privileged access management, or identity security platforms.
  • Experience with security automation and compliance-as-code tooling.
  • Familiarity with AI-enabled products, AI security controls, or AI governance programs.
  • Active security clearance or ability to obtain a U.S. Government clearance.
  • PMP certification.

About the Company

Keeper Security

Zero-knowledge data protection platform

Keeper Security provides a zero-knowledge data protection platform for individuals and businesses, delivered on a subscription basis. It protects sensitive information by encrypting data so that even Keeper cannot access it, ensuring user privacy. The platform is scalable to fit anyone from individuals to large enterprises and offers features like advanced provisioning, reporting tools, delegated administration, and 24/7 support. What sets Keeper apart is its zero-knowledge architecture combined with extensive auditing and certification, giving customers strong privacy guarantees and trust. The company also offers multiple plan options (personal, family, student, business, enterprise) and multi-year subscriptions to reduce costs and ensure ongoing access to updates and support. Overall, Keeper’s goal is to provide a trusted, private, and scalable security platform that keeps user data protected and accessible to authorized users through continuous improvements and reliable service.

Company size
501-1,000
Company stage
Growth Equity (Venture Capital)
Total funding
$60.3M
Headquarters
Chicago, IL
Founded
2011

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