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ImageFIRST

Healthcare linen rental and laundering services

Delivery Advocate

Truck & Heavy Vehicle DrivingUpdated on Nov 13
Full-timeFarmington, CT, USAIn-person

About the Job

Requirements

  • At least three years of experience in sales or route sales, and two to three years of city driving experience.
  • A professional appearance.
  • Ability to consistently lift 35 pounds and drive a commercial motor vehicle for up to 10 hours daily.
  • A high school diploma or equivalent.
  • A valid driver's license, an excellent driving record, and ability to obtain a Class C driver's license.
  • A sense of direction and knowledge of the area.
  • Exceptional customer service skills and effective written and verbal communication skills.
  • Practical insight specific to the textile services industry and its operations.
  • Ability to identify problems and root causes, develop alternative courses of action, and make fact-based decisions.
  • Ability to communicate orally and in writing, by phone, and face to face with associates, customers, and managers.

Responsibilities

  • Deliver products to and from clients as required and coordinate with the local team to facilitate client needs.
  • Maintain positive communication with employees at the location and client contacts, creating a positive interaction.
  • Operate company equipment safely and responsibly and comply with rules and regulations for the safe operation of commercial motor vehicles.
  • Load the truck according to the delivery manifest.
  • Remove all product from the truck and clean and sanitize the truck.
  • Communicate repairs, preventive maintenance, and accidents in a timely manner.
  • Ensure the delivery manifest is signed and recorded according to client expectations.
  • Attend team meetings as required.
  • Promote company values and positively impact associates, the community, customers, and patients.
  • Identify opportunities to add products at client locations and relay sales information to the local team.
  • Identify and resolve customer concerns, ensure customer satisfaction with deliveries, develop positive relationships with principal customer contacts, maintain a professional attitude, and maximize customer contract term.

About the Company

ImageFIRST

Healthcare linen rental and laundering services

ImageFIRST provides linen rental and healthcare laundry services for hospitals and outpatient facilities in the U.S. and Puerto Rico. It cleans and delivers hospital-grade linens and scrubs, using laundering processes that meet OSHA, CDC, HLAC standards and Joint Commission requirements to support infection prevention and a positive patient experience. The company uses RFID tagging to track scrubs and lab coats, improving inventory control and reducing losses for facilities. Revenue comes from service contracts with healthcare providers, focusing on consistent quality, reliability, and customer-centered service. ImageFIRST emphasizes diversity, equity, and inclusion among its associates and follows operating principles that guide decisions to benefit both clients and staff.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Pennsylvania, United States
Founded
1967

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