Payments Senior Officer

ABOUT US:

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. 

With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

Find out more about life at Alter Domus at careers.alterdomus.com  

JOB DESCRIPTION:

• The preparation, checking and release of client, investor and supplier payments in multiple currencies using various payment methods.
• Liaising with agent banks through dedicated relationship managers ensuring all requests are processed in a timely manner;
• Ensuring all operational activities are completed with SLAs within a robust control environment managing any risks.
• Accurately recording all time spent dealing with client matters to ensure clients are correctly invoiced.
• Reviewing operational processes and controls, proactively identifying and highlighting any risks or weaknesses and driving improvements as appropriate. 
• Pro-actively taking on additional responsibilities and administrational tasks as required by your managers or clients, including project work from initial scoping to delivery into the team.
• Support management by monitoring service delivery and performance of the team, identifying knowledge gaps or changes that will improve client satisfaction and organizational efficiency.
• Support periodic and ad-hoc reporting for management and stakeholders.
• Monitoring the team email mailboxes and assisting to resolve queries.

YOUR PROFILE:

What we’ll look for on your CV:

• Degree level educated in a relevant area such Finance, Accounting or Economics.
• Experience in payments would be preferred.
• Supervisory and/or team management experience would be beneficial.
• Project or change management experience, and in particular, an interest in automation activities would be desirable.
• Advanced knowledge of MS office package would be considered an advantage.

What will make you stand out in a crowd:

• Strong communication skills (both written and verbal), organized and flexible;
• You possess team spirit with the ability to work independently using your own initiative when appropriate;
• Intellectual curiosity and a problem-solving mindset.
• Ambitious with a high level of energy and commitment and comfortable working in a fast-paced environment.
• Ability to work under pressure and meet a range of deadlines;
• High attention to detail and accuracy, especially numerical.

WHAT WE OFFER

We are committed to supporting your development, advancing your career, and providing benefits that matter to you. 

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. 

Our global benefits also include:

• Support for professional accreditations such as ACCA and study leave 
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression 
• Active sports, events and social committees across our offices 
• 24/7 support available from our Employee Assistance Program 
• The opportunity to invest in our growth and success through our Employee Share Plan 
• Plus additional local benefits depending on your location 

Equity in every sense of the word:

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. 

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole selves to work.

We are committed to ensuring a welcoming recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. 

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

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