Laundry Operator

Job Description

What you’ll do…

• Operate washing, drying, ironing and finishing equipment safely and efficiently.
• Wash, dry, press and fold hotel linen, guest laundry and Heartist uniforms to the highest quality standards.
• Sort laundry according to fabric type, colour and washing instructions to ensure proper garment care.
• Inspect linen, uniforms and guest garments for stains, damage or repairs before and after processing.
• Ensure guest laundry is handled with care and delivered accurately and on time.
• Maintain cleanliness and organisation of the laundry area, equipment and workstations throughout your shift.
• Report any equipment faults, linen shortages or maintenance issues promptly.
• Follow hotel procedures for handling laundry chemicals and operating equipment safely.
• Support linen inventory and assist in maintaining stock levels as required.
• Work closely with the Housekeeping team to ensure a continuous supply of clean linen for guest rooms and public areas.
• Follow all health, safety and hygiene procedures while maintaining The Hoxton's quality standards.

Qualifications

What we’re looking for…

• Individuals. You're looking for a place where you can be you; no clones in suits here.
• Passion for hospitality – whether that's a drink, a meal, an event or a bed for the night.
• You're all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You're not precious. We leave our egos at the door and help get things done.
• You're up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together, we'd have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other and has fun along the way.
• Previous experience in a commercial or hotel laundry operation is preferred.
• Knowledge of laundry equipment, fabric care and stain removal techniques is an advantage.
• A keen eye for detail with a commitment to quality and cleanliness.
• Able to work efficiently in a fast-paced environment while maintaining high standards.
• A positive attitude, willingness to learn and strong teamwork skills.

Additional Information