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S:US

Provides services for homelessness, mental health

Case Manager - Homeless Services

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeBrooklyn, NY, USA$46k - $51.5k /yrIn-person

About the Job

Requirements

  • A bachelor's degree in a Human Services field is required.
  • Two years of experience with the homeless population are required.
  • Ability to work with a culturally diverse population is required.
  • A schedule that includes some weekend and evening hours is required.
  • Maintain CPR/First Aid certification.

Responsibilities

  • Conduct intake with new clients within 24 hours of admission, including explaining resident rights and responsibilities and grievance procedures.
  • Conduct psychosocial, vocational/educational, and housing assessments, and document the assessments.
  • Document accurately, completely, and promptly the supportive social services provided and client progression or regression toward securing permanent affordable housing.
  • Prepare housing applications and assist clients with the application and interview process.
  • Monitor and assess client progression or regression in behavior and appearance.
  • Facilitate group and individual counseling, workshops, psychoeducation, and recreational activities.
  • Conduct room and dorm visits or inspections to assess personal hygiene, room cleanliness, and overall activities of daily living skills.
  • Provide comprehensive case management to an assigned caseload.
  • Develop initial service plans and conduct service plan reviews for an assigned caseload as needed.
  • Refer assigned clients to in-house and community-based medical, mental health, and supportive social services as appropriate.
  • Ensure clients attend meals and maintain appropriate nutritional intake.
  • Provide crisis intervention and address emergency situations as appropriate.
  • Assist with building evacuation during fire drills and building emergencies.
  • Monitor client medication compliance and collaborate with nursing staff to monitor compliance.
  • Refer clients to appropriate community resources as needed.
  • Maintain accurate, complete, and timely client chart documentation in compliance with DHS, OTDA, other funder, and S:US standards.
  • Facilitate and document client discharges and transfers.
  • Attend staff meetings, case conferences, group supervision, and trainings, and escort clients to housing interviews as needed.
  • Comply with S:US employee policies, procedures, and protocols; S:US corporate compliance policies; and New York State Department of Social Services rules, regulations, and statutes.

Desired Qualifications

  • Familiarity with the New York City public school system is preferred.
  • Experience in a residential setting, group work, tenant organization, case management, referral, or community outreach is strongly preferred.

About the Company

S:US

Provides services for homelessness, mental health

S:US provides services and advocacy for underserved New Yorkers who face homelessness, developmental disabilities, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. It delivers direct, tailored supports in NYC and Long Island through housing assistance, health and behavioral services, case management, and community programs to help people achieve stability. The organization combines long-term advocacy with a broad set of programs across housing, health, crisis intervention, and justice issues, supported by decades of experience and about 1,800 staff. Its goal is to empower people to lead lives of purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1978

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