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NielsenIQ

Global provider of consumer purchasing data

Data Acquisition Back-Office Specialist

Clerical & Data EntryConfirmed live in the last 24 hours
Full-timeSofia, Bulgaria

About the Job

Requirements

  • A bachelor's degree or relevant vocational qualification in business administration, operations, finance, or a related field is preferred.
  • Experience in back-office, shared services, or administrative operations is required; multi-country experience is a plus.
  • Experience working in a multicultural, cross-border environment is required.
  • Good working knowledge of Microsoft Office is required.
  • Strong attention to detail and commitment to accuracy are required.
  • Good organisational skills and the ability to prioritise and manage multiple tasks are required.
  • Effective communication skills in English are required; additional European languages are an advantage.
  • Ability to work collaboratively in a team-oriented environment is required.
  • A proactive mindset and willingness to learn and adapt to changing requirements are required.

Responsibilities

  • Execute back-office processes and transactions according to Standard Operating Procedures and defined timelines.
  • Deliver high-quality, accurate, and timely outputs to internal stakeholders in supported markets.
  • Adhere to agreed Service Level Agreements and Key Performance Indicators.
  • Flag deviations, inefficiencies, or recurring issues to the Hub Manager for resolution and improvement.
  • Act as a day-to-day operational contact for Data Acquisition teams, vendors, and commercial and operational teams in local markets by responding to queries and providing updates on requests.
  • Collaborate with colleagues across functions and countries to ensure smooth end-to-end process completion.
  • Ensure compliance with relevant legal, financial, and data protection regulations for each supported country.
  • Participate in process improvement initiatives and contribute ideas to increase efficiency and quality.
  • Support testing and rollout of new tools, systems, and workflows for Data Acquisition back-office enhancements.

Desired Qualifications

  • Multi-country experience in back-office, shared services, or administrative operations.
  • Additional European languages.

About the Company

NielsenIQ

Global provider of consumer purchasing data

NielsenIQ collects and analyzes consumer purchasing data to help retailers and brands understand market behavior. It tracks what people buy, when, and where, using this data to measure market share and purchasing trends across categories. The product works by aggregating point-of-sale and other consumer data, then turning it into actionable insights and benchmarks that clients can use to optimize pricing, assortment, promotions, and marketing. NielsenIQ differentiates itself through its long history (dating back to 1923) and a broad global footprint (operating in over 100 countries), plus its expanded capabilities after merging with GfK in 2023 to strengthen data on technology and durable goods. Its goal is to provide objective, data-driven guidance that helps retailers and brands make informed decisions and improve performance.

Company size
10,001+
Company stage
IPO
Headquarters
Chicago, IL
Founded
1923

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