Full-Time
Assistant General Manager
Philz Coffee
501-1,000 employees
Customizes coffee blends in-store and online
Compensation Overview
$29 - $33/hr
San Francisco, CA, USA
In Person
 Food Service & Hospitality (1) |
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- 2–3 years of supervisory experience in a fast-paced, high-volume food and beverage environment.
- 1–2 years of experience in people programs such as hiring, training, and coaching team members.
- Previous experience in store-level rollouts of promotions and programs.
- Experience managing scheduling, inventory, payroll, and compliance.
- Strong experience supervising food safety and other risk management programs.
- Familiarity with financial controls, including labor and food cost management.
- Proficiency with Google Suite and Microsoft Suite.
- Schedule flexibility and willingness and ability to work a variety of days and shifts.
- Food Manager certification, or successful completion of the Philz Coffee Food Manager certification within the first 30 days of employment.
- Ability to meet the physical requirements, including visual acuity; bending, reaching, pulling, pushing, and extending the arms and hands for most of the shift; remaining upright for sustained periods; moving on foot for long distances or between work sites; and exerting up to 20–40 pounds of force occasionally, up to 10 pounds frequently, or a negligible amount constantly.
- Oversee key components of store operations, including staffing levels, food costs, customer experience, and team performance.
- Manage food and operational safety standards, run monthly audits, and ensure prompt follow-up.
- Ensure the store experience aligns with Philz core values and standards.
- Respond to customer feedback across all channels and take action to improve the store experience.
- Coach and evaluate team members, provide feedback, and make decisions that support their growth.
- Lead the rollout of new initiatives and ensure the team is trained and ready.
- Exposure to scheduling and/or inventory systems.
Philz Coffee creates customized specialty coffee blends using 2 to 7 beans sourced from around the world. It operates coffee shops primarily in California and Washington, D.C., and sells beans, merchandise, and gift cards through an online store, plus a subscription service. Customers can get freshly brewed coffee in-store or receive customized blends by mail; subscribers enjoy free shipping on orders of two or more bags. The company differentiates itself by its emphasis on personalized, made-to-order blends rather than standardized drinks, offering a wide range of custom flavor profiles across multiple channels. Its goal is to provide high-quality, unique coffee experiences while building recurring revenue through subscriptions and a diversified mix of physical and online sales.
Company Size
501-1,000
Company Stage
Acquired
Total Funding
$75M
Headquarters
San Francisco, California
Founded
2003
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Simplify's Take
What believers are saying
- Philz opened Elk Grove on July 8, 2026, and added Eastvale and Irvine drive-thru growth.
- July 17, 2026 matcha launch broadened the menu and captured a high-demand category.
- Company news on September 11, 2026 shows organized labor remains localized, not systemwide yet.
What critics are saying
- Workers at four stores filed union elections on September 11, 2026, spreading organizing pressure.
- Amber Duke v. Philz Coffee attacks K-Cup recyclability claims, risking injunctions and refunds.
- Freeman Spogli ownership and April 2026 Pride-flag backlash keep alienating loyal customers and employees.
What makes Philz Coffee unique
- Philz still wins on made-to-order, customized blends, unlike chain-standardized espresso menus.
- Oakland roasting and pour-over preparation preserve control over flavor, freshness, and consistency.
- Philz Rewards and app ordering reinforce repeat visits without abandoning barista-led customization.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) Retirement Plan
401(k) Company Match
Flexible Spending Account
Health Savings Account/Flexible Spending Account
Mental Health Support
Paid Vacation
Paid Sick Leave
Commuter Benefits
Team Member Discounts
Growth & Insights and Company News
6 month growth
↑ 2%1 year growth
↑ 1%2 year growth
↑ 1%Philz Coffee planning drive-thru at Irvine's Harvard Auto Plaza. Published Date: September 13, 2026, 5:49 PM EDT The project involves interior or exterior renovations to an existing drive-through restaurant. (Image credit: Facebook: Philz Coffee) Philz Coffee is preparing to open a new drive-through location at 3050 Main St. in Irvine's Harvard Auto Plaza, according to a social media post from 926OC. The project involves operating a Philz Coffee drive-through restaurant at the existing commercial property. According to a July 23, 2026 City of Irvine approval document, the city approved a minor modification to the conditional use permit for a drive-thru restaurant at the Harvard Place Auto Plaza. The document identifies Philz Coffee as the tenant and lists the space at approximately 3,322 square feet. The project was identified as a CUP modification for the coffee shop. The city's project description indicates that the proposal includes tenant improvements to an existing drive-through restaurant building as well as minor changes to the associated parking lot. Available planning information shows the application was approved in July 2026. The new store will expand Philz Coffee's presence in Irvine and Orange County. The company currently operates locations throughout California, including several in the Los Angeles and Bay Area markets. Philz is known for preparing individual coffee drinks to order, with a menu centered on brewed coffee, specialty coffee drinks, and teas. The 3050 Main Street property is part of Irvine's Harvard Auto Plaza and has historically included drive-through restaurant uses. Love its content? Add WhatNow as a preferred source on Google to see more of its trusted coverage when you search. Be the first to know. From new restaurant openings to exciting retail launches and real estate insights, be the first to know what's happening in Orange County Maressa Omena is a diversity-thirsty journalist who believes every dish comes with a history worth telling. With more than a decade of experience in journalism,m podcasting, and digital communications, she focuses on uncovering the people and stories behind the headlines and the menus. A thrift shopper of vintage cookbooks and a former catering professional, her connection to food goes beyond writing: it's shaped by a deep appreciation for the craft and community of the industry. She is inspired by the stories that turn meals into moments of connection. Outside of work, she enjoys traveling and exploring cultural diversity in search of new flavors and perspectives.
New Asian fusion moves into 10th & Wood spot, plus fresh bagel and Chinese takeout options. A running list of restaurants that have recently opened in Berkeley, Oakland, Richmond, and beyond. by Momo Chang Aug. 25, 2026, 12:00 p.m. Editor's note: Nosh covers food and restaurant news across the East Bay, and each week we publish one article covering all the restaurant openings and one article covering closings. Have a tip for Nosh? Submit it here. Subscribing to the Nosh newsletter is the best way to stay up to date on all of the openings and closings, breaking news, deeper developments, and events in the East Bay food scene. Ak's Anh Hong. A new Asian fusion restaurant has opened in West Oakland, serving a mix of Vietnamese, Thai, Lao, and other Asian-inspired dishes. The menu includes noodle dishes like pho ga (Vietnamese chicken noodle soup), khao piak (Lao chicken noodle soup), Lao papaya salad, crispy pork belly over rice, and milk teas and other drinks. The location used to house 10th & Wood. Thanks to Oakland Reddit for tip. Ak's Anh Hong, 945 Wood St., Oakland Berkeley Bagels. Chewy, New York-style bagels have a new home in downtown Berkeley. NOSH has the details on Berkeley Bagels, the popular Westbrae shop that is opening a second location on University Avenue. "Alex Suon, manager of the Gilman Berkeley Bagels store hopes their new University store will serve the UC Berkeley population and downtown Berkeley neighborhood to bring them 'the same great quality bagels, handmade, chewy New York-style bagels.'" Berkeley Bagel's second location opens Thursday, August 27. Berkeley Bagels, 1941 University Ave., Berkeley Happy Express. A new Chinese takeout spot has opened in West Oakland, just off of San Pablo Avenue. Happy Express serves combination plates with single, two, or three items plus noodles or rice. Happy Express, 2608 Market St., Oakland Philz Coffee. The coffee chain that started in San Francisco and sold to a private equity firm in 2025 is opening a new location in Concord, the first location in that city. The coffee shop is located inside the Willows Shopping Center, which was recently redeveloped. The shop has a new mural by East Bay artist Alexandra Bowman. The grand opening is on Wednesday, Aug. 26. Philz Coffee, 1975 Diamond Blvd., Ste. C-108, Concord
Philz grand opening brea. I recently had the opportunity to photograph the soft opening for the brand-new Philz Coffee in Brea. The goal was to capture the heart of the space before the grand opening doors officially swung open. I focused on the photos of the servers as well as the location itself, trying to show the uniqueness both inside and out. The seating areas provide interesting space both for visiting with friends and working on a laptop. Overall it was both an honor to get to photograph for them as well as a lot of fun. Welcome to the neighborhood, Philz Brea!
Philz Coffee has appointed Mark Johnson as chief operating officer for retail. Johnson will oversee day-to-day retail operations alongside chief business officer Andy Mai and chief development officer Patti Nelson. Johnson brings over 30 years of operations leadership in the food industry. He spent 12 years at California Fish Grill, where he helped scale operations during the brand's national expansion. Mai joined Philz in May 2022, leading business strategy across marketing, supply chain, technology, and wholesale operations. He has 24 years of hospitality experience from companies including Torchy's Tacos and California Pizza Kitchen. Nelson joined in January 2022, overseeing real estate, construction, and design. She brings more than 25 years in food and beverage development from roles at The Coffee Bean & Tea Leaf, Subway, and Peet's Coffee. The Oakland-based company, founded in 2003, operates over 80 stores across California and Chicago.
Philz Coffee expands leadership amid growth push. Big news brewing at Philz Coffee. You know how a good cup of coffee can turn things around? Well, it looks like Philz Coffee is trying to do just that - not just for its customers, but for its entire operation. The California caffeine bigwig just shook its leadership tree, adding Mark Johnson to the mix as the new Chief Operating Officer for its retail side. With a reputation in the food industry spanning over three decades, Johnson is set to stir things up in a big way. The right blend for growth. Johnson isn't some rookie stepping into the scene. Investors Hangout, LLC is talking about a guy who's been elbows-deep in the food industry for 30 years. Direct from California Fish Grill, he made his name scaling their operations as they spread their wings nationwide. Philz is betting on his knack for growing businesses without diluting what makes them special. "I look forward to supporting our teams and strengthening our operations," said Johnson. "Philz has built something truly special through genuine hospitality and handcrafted coffee." That's pretty much what any good COO should say, but coming from this veteran, it carries weight. They've lucked out, bringing someone onboard who can operate with a steady hand as their franchise finds its legs across more regions. Touting a team with deep pockets of experience. Johnson's not the only powerhouse holding things together at Philz. He joins a team spearheaded by veteran executives who know a thing or two about running the show: * Andy Mai, Chief Business Officer: With more than 24 years under his belt in hospitality, Mai's been handling Philz business strategy since 2022, juggling marketing, supply chains, even the roasting plant. The man's got his spoons in numerous pots. * Patti Nelson, Chief Development Officer: What's Patti's game? Real estate. And she's got a knack for it too, with more than 25 years sharpening her tools at places like Peet's Coffee & Tea and Subway. This is not just any group assembling in a boardroom. It's a seasoned crew with track records long enough to merit attention. Heck, their combined experience could ink a memoir at this point. Commitment to quality remains strong. It's not just about expansion, folks. More than ever, the focus is on retail operations without losing the valuable thread of personalized customer service that's given Philz its edge since 2003. These guys aren't about to throw in the towel on the little details that have won them a dedicated following. Indeed, with 80-plus stores in places like California and Chicago, they've carved out a niche for those after more than just a caffeine fix. What lies ahead for Philz. Philz Coffee is steering into a future that remains tightly bound to its mission - better days for everyone, every day. A lofty goal? Maybe. But with strong leaders like Johnson driving operations, they've got a shot at real growth without surrendering their grassroots appeal of community and quality. The focus is on one cup at a time, leaving room for leadership that's less about hierarchy and more about genuine execution. It's about tying integrity to expansion. For investors schooled in patience and prudent strategy, Philz might offer something more unique than just caffeine in a cup. With industry experts lining its benches, they're looking poised to deliver on its handcrafted promise while luring new regulars. Only time will tell if Investors Hangout, LLC is looking at substantial returns, but you can bet your morning java that folks are watching closely.