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FirstRand Bank

Banking, corporate finance, and insurance group

Business Banking Head

Retail & Commercial BankingPosted on Nov 13
Full-timeWindhoek, NamibiaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Business Administration, Finance, Economics, Public Administration, Banking and Finance, or an equivalent field is required.
  • A minimum of 10–12 years of experience in commercial banking, segment management, product leadership, or sales leadership is required.
  • Demonstrated experience managing large portfolios is required.
  • The candidate must demonstrate integrity and political maturity.
  • The candidate must have communication and negotiation skills.
  • The candidate must demonstrate strategic thinking and strong business acumen.
  • The candidate must be able to operate in complex, multi-stakeholder environments.
  • The candidate must have problem-solving and decision-making ability.

Responsibilities

  • Define and implement sub-segment strategy aligned with overall segment objectives to drive growth, profitability, and market competitiveness.
  • Formulate and position integrated growth management value chains, operating models, and frameworks to enable effective execution across business units.
  • Drive profitable and sustainable growth of the business banking segment across all products, channels, and client touchpoints.
  • Ensure execution and optimization of the value proposition across the existing and future client base to enhance client experience and retention.
  • Drive growth through Value of Sales Index (VSI) optimization by aligning product penetration, cross-selling, and customer engagement strategies.
  • Oversee segment performance, including revenue growth, portfolio performance, client activity, and product utilization, and implement corrective actions.
  • Lead and direct cross-functional teams to ensure alignment, coordination, and execution of segment initiatives across channels.
  • Collaborate with product, risk, operations, credit, and marketing teams to deliver integrated and competitive client solutions.
  • Monitor market trends, client behavior, and competitor positioning to refine segment strategies and value propositions.
  • Ensure effective prioritization and implementation of strategic initiatives to support business growth and operational efficiency.
  • Drive stakeholder alignment at executive and cross-functional levels to enable successful adoption of operating models and frameworks.
  • Ensure compliance with regulatory, governance, and risk frameworks across all segment activities.
  • Provide strategic direction, leadership, and performance management to sub-segment teams to achieve business objectives.
  • Build organizational capability and a culture aligned with performance, client-centricity, and operational excellence.

Desired Qualifications

  • A master's degree in disciplines similar to the specified minimum degree fields is an added advantage.

About the Company

FirstRand Bank

Banking, corporate finance, and insurance group

FirstRand Bank is a large South African financial services group that combines three main divisions: FNB, RMB, and Momentum. FNB handles retail and commercial banking, RMB focuses on corporate and investment banking, and Momentum provides insurance. The company’s product lineup spans everyday banking and lending for individuals, corporate and investment banking services for businesses, and life and other insurance products. It differentiates itself by operating as a confederation of specialized divisions under one group, allowing each unit to focus on its core strengths while sharing the group’s financial backing. The goal is to deliver a broad, integrated set of financial services for retail customers, businesses, and insurers across the country and beyond.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Johannesburg, South Africa
Founded
1838

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