Experience in procurement, supply chain, contract administration, supplier management, or commercial support.
Experience in property, facilities management, real estate, or operational services.
Understanding of tendering, requests for quotation, supplier onboarding, and procurement administration.
Ability to support negotiations through preparation, analysis, documentation, and follow-up.
Understanding of contract records, procurement controls, approval processes, and audit trails.
Commercial awareness of cost, value, service quality, and operational risk.
Ability to analyse spend, compare supplier proposals, and produce summaries and recommendations.
Strong organization and attention to detail across multiple procurement workstreams.
Ability to engage stakeholders across Property Management, Facilities Management, Asset Management, and Finance.
Clear written reporting, communication, and document management skills.
Comfort using Microsoft Office, especially Excel, Word, and PowerPoint.
A background in Facilities Management or Real Estate is required; a bias toward mechanical and electrical services is preferred.
The postholder should take ownership, use accuracy, pace, and sound judgment, challenge cost and supplier assumptions appropriately, apply commercial discipline and process awareness, communicate constructively, keep suppliers and records organized, escalate risks and poor performance promptly, balance value, service, and compliance, collaborate with operational teams, identify process improvements, and act with accountability and discretion.
Responsibilities
Support procurement activity across property management services, balancing value, quality, compliance, and service delivery.
Assist with tender processes, including scope collation, supplier selection, requests for quotation, invitations to tender, clarifications, evaluation administration, recommendation packs, and contract award documentation.
Run lower-risk sourcing activity and supplier exercises under the direction of the Procurement Manager or Procurement Lead.
Identify supplier consolidation, cost-saving, service-improvement, and contract-management opportunities across the portfolio.
Maintain the approved supplier database, including supplier vetting, onboarding, insurance checks, compliance documentation, and periodic reviews.
Track supplier performance using agreed key performance indicators, service-level agreements, service review outputs, and stakeholder feedback.
Escalate poor supplier performance, weak specifications, avoidable cost, and non-compliance with agreed procurement routes.
Prepare data, supplier comparisons, pricing schedules, clarification logs, and evaluation summaries to support commercial negotiations.
Prepare regular reports on procurement activity, supplier performance, contract status, savings, risks, and opportunities.
Support category planning, procurement strategy delivery, and wider commercial initiatives.
Work with Property Management, Facilities Management, and Asset Management teams to gather requirements and ensure procurement reflects operational needs.
Provide practical procurement advice to operational and property teams and help ensure requirements are properly scoped before supplier engagement.
Ensure procurement activity follows internal governance, approval, risk management, and financial control requirements.
Maintain evidenced, auditable procurement decisions that can be explained to stakeholders, supporting service charge discipline.
Maintain accurate procurement records, contract documents, approval trails, supplier correspondence, and audit evidence.
Identify recurring procurement issues, process gaps, and inefficient supplier arrangements, and recommend practical improvements.
Support mobilization, transition, and new asset activity where supplier arrangements, procurement setup, or service contracts are required.
Desired Qualifications
Ideally, experience or knowledge with a bias toward mechanical and electrical services.
Main Purpose
The purpose of this role is to support the delivery of procurement activity, supplier control and procurement governance across property management services within the portfolio.
Working across Property Management, Facilities Management, Asset Management and Finance, the Procurement Officer supports tender activity, supplier onboarding, contract records, procurement reporting, supplier performance tracking and cost control.
The role helps ensure the business buys well, follows agreed procurement processes, maintains accurate records, supports supplier accountability and provides practical procurement support to operational teams.
Success depends on being organised, commercially aware and able to turn agreed procurement plans into well-controlled day-to-day delivery. The postholder is expected to support multiple procurement workstreams, maintain documentation discipline, assist with supplier engagement and escalate risks, gaps or poor supplier performance where required.
This is a growth role within an expanding procurement function. A background in Facilities Management or Real Estate is required, ideally with a bias towards M&E.
Main Duties:
Procurement Delivery & Sourcing
Support procurement activity across property management services, helping to balance value, quality, compliance and service delivery
Assist with tender processes, including scope collation, supplier selection, RFQs, ITTs, clarifications, evaluation administration, recommendation packs and contract award documentation
Run lower-risk sourcing activity and supplier exercises under the direction of the Procurement Manager or Procurement Lead
Support the identification of supplier consolidation, cost saving, service improvement and contract management opportunities across the portfolio
Supplier Management & Performance
Maintain the approved supplier database, including supplier vetting, onboarding, insurance checks, compliance documentation and periodic reviews
Track supplier performance using agreed KPIs, SLAs, service review outputs and stakeholder feedback
Escalate poor supplier performance, weak specifications, avoidable cost and non-compliance with agreed procurement routes
Support commercial negotiations by preparing data, supplier comparisons, pricing schedules, clarification logs and evaluation summaries
Prepare regular reporting on procurement activity, supplier performance, contract status, savings, risks and opportunities
Support with category planning, procurement strategy delivery and wider commercial initiatives
Stakeholder & Operational Support
Work with Property Management, Facilities Management and Asset Management teams to gather requirements and ensure procurement activity reflects operational needs
Provide practical procurement advice to operational and property teams and help ensure requirements are properly scoped before supplier engagement
Governance, Risk & Compliance
Ensure procurement activity follows internal governance, approval, risk management and financial control requirements
Support service charge discipline by keeping procurement decisions evidenced, auditable and capable of explanation to stakeholders
Process Improvement & Record Keeping
Maintain accurate procurement records, contract documents, approval trails, supplier correspondence and audit evidence
Identify recurring procurement issues, process gaps or inefficient supplier arrangements and recommend practical improvements
Mobilisation & Projects
Support mobilisation, transition and new asset activity where supplier arrangements, procurement setup or service contracts are required
Requirements, Skills and Qualifications
Procurement, supply chain, contract administration, supplier management or commercial support experience
Experience in property, facilities management, real estate or operational services
Good understanding of tendering, RFQs, supplier onboarding and procurement administration
Able to support negotiations through clear preparation, analysis, documentation and follow-up
Good understanding of contract records, procurement controls, approval processes and audit trails
Commercial awareness across cost, value, service quality and operational risk
Able to analyse spend, compare supplier proposals and produce clear summaries and recommendations
Strong organisational skills and attention to detail across multiple procurement workstreams
Confident stakeholder engagement across Property Management, Facilities Management, Asset Management and Finance
Clear written reporting, communication and document management skills
Comfortable using Microsoft Office, especially Excel, Word, and PowerPoint
Personal Qualities and Standards:
Takes ownership of allocated procurement tasks
Works with accuracy, pace and good judgement
Challenges cost, quality and supplier assumptions appropriately
Acts with commercial discipline and process awareness
Communicates clearly and constructively
Keeps suppliers, stakeholders and records properly organised
Escalates risks, gaps and poor performance promptly
Balances value, service and compliance properly
Works collaboratively with operational teams
Identifies improvement rather than accepting poor process
Operates with accountability, discretion and high standards
Benefits
Highly competitive salary DOE
Discretionary bonus scheme
25 days holiday per year plus bank holidays
Office closure over festive season
Additional holiday with service
Private Medical Insurance (medical history disregarded)
Healthcare Cash Plan
5% Company pension contribution
3x Life Assurance
Cycle to work scheme
Employee Assistance Programme
Location: London + UK wide travel as required (on-site with 1 day WFH)
1 day working from home after 1 month – We want new joiners to spend their first month getting to know the business, their team and ways of working.
Professionalism | We consistently seek to exceed expectations. Our people can express themselves fully while upholding the highest standards of conduct, competence, and integrity.
Ownership | Every asset, challenge, and opportunity is treated as our own. We deliver all real estate services in-house — never outsourcing responsibility, accountability, or blame.
Entrepreneurialism | We challenge convention and champion imaginative solutions. Rigorous debate is encouraged, and everyone is empowered to make decisions that elevate performance.
Meritocracy | Results, hard work, and strong ideas matter more than age, tenure, or titles. We are a diverse team that collaborates openly so each person can reach their full potential.
Action This Day | We do not defer or delay. Anything that can be done today, is done today.