Operations Manager

ABOUT THE ROLE

Location: Malibu store

Status: Full Time

Compensation: $75,000-$80,000/yr

Position Summary:

The Operations Manager organizes and monitors inventory levels to maximize efficiency. The Operations Manager leads the Operations team in supporting the Front of House Management in delivering positive business results. Acting as the liaison between Warehouse Operations and their store, the Operations Manager will continuously communicate and update all appropriate business partners on all inventory, store logistics, and product related matters. They will also be responsible for managing all store deliveries, as well as training and developing their Operations team.

RESPONSIBILITIES

Primary Responsibilities:

• Monitor stock room and inventory controls to optimize overall procedures.
• Ensure inventory levels are adequate to meet the demands of the business.
• Appropriately communicate any inventory and/or product related issues with HQ business partners.
• Accurately record daily deliveries and shipments to reconcile inventory.
• Efficiently prepare for upcoming deliveries using any available resources.
• Maximize back-of-house space for storage of product and store supplies.
• Continuously collaborate with the warehouse team and store management to ensure business goals are met.
• Manage a team of Operations supervisors, leads and associates to ensure goals are met in the most effective and efficient way.
• Communicate daily goals and priorities with the store team, and redirect activities as needed to achieve desired results.
• Ensure adherence to all company policy and procedures, including but not limited to availability & scheduling needs of the business.
• Oversee and assist with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard retail operations.

Special Projects/Tasks:

• Help lead the execution of all cycle counts, physical inventory audits as required by the business.
• Provide support for any visual initiatives as needed, including but not limited to overnight, early morning shifts.
• Open to travel to support other stores, when needed.

REQUIREMENTS

Availability:

• Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as Holidays.
• Availability to consistently work weekends, special projects, drops/releases or as the business’ needs require.

Experience:

• 2-3 years of customer facing management experience
• 1+ years of retail/apparel operations experience
• 1+ years leading a team

Skills/Abilities:

• Ability to efficiently manage multiple projects/tasks at one time.
• Efficient and effective communicator and delegator
• Comprehensive computer skills and familiarity with Google Suite (Email, Sheets, Docs, etc.)
• Ability to perform business math and accounting.
• Ability to lift and move 25lbs.
• Ability to perform standard tasks that are related to retail operations including but not limited to, bending, twisting, and climbing ladders/step stools.
• Ability to stand and walk for prolonged periods of time.

WHO YOU ARE

Professional Characteristics:

• Organized
• Natural-born leader
• Self-starter
• Proactive and initiative taking

Personal Characteristics:

• Responsible & reliable
• Goal-oriented
• Career-driven

WHO WE ARE

Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men’s, women’s and children’s apparel, accessories and footwear through a distinct lens of personal storytelling. Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators.

Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops. Kith Treats, conceived from Fieg’s childhood love for cereal, operates in 10 locations, as well as Sadelle’s at Kith restaurants in Paris, Miami Design District, Toronto and Seoul.

The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact.

Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. 

All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a kith.com or kithnyc.com email address. Please note that any correspondence from an alternative email domain, or offering any work type other than full on-site, is fraudulent.