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IHG

Global hotel company

Executive Sous Chef

Food & Beverage Operations ManagementPosted on Nov 12
Full-timeIndonesiaNo salary listedIn-person

About the Job

Requirements

  • Ability to develop training plans and training materials in accordance with company guidelines.
  • Ability to recruit, select, train, and develop chefs and culinary colleagues.
  • Ability to delegate duties and responsibilities while maintaining operational and safety standards.
  • Ability to ensure guest satisfaction, food quality, portion consistency, and compliance with brand service standards.
  • Ability to plan and assign operational work and ensure appropriate staffing levels.
  • Ability to coach and provide feedback, set performance and development goals, and conduct performance appraisals.
  • Ability to monitor budgets and control food, labor, and other expenses.
  • Knowledge of menu engineering and product and profit development.
  • Ability to develop menus with consideration for product availability, service cost, marketing conditions, and demand.
  • Ability to price menu items to achieve food cost profitability and maintain appropriate portions.
  • Ability to prepare employee work schedules and daily payroll reports within budget.
  • Ability to coordinate food and equipment ordering, approve product quality, maintain cost accounts, and oversee food preparation areas.
  • Ability to ensure incoming produce meets order sheets, receiving records, and purchasing specifications.
  • Ability to coordinate and communicate production schedules based on forecasts and operational needs.
  • Understanding of workplace safety procedures and food hygiene and safe food handling practices.

Responsibilities

  • Develop training plans and materials with the Training Manager and implement them for Food Production and Food and Beverage employees.
  • Interact professionally and positively with hotel and department staff to foster rapport, team spirit, and effective communication.
  • Recruit, select, and develop chefs to work in line with operational, financial, and administrative philosophies and perform multiple tasks.
  • Delegate duties and responsibilities to appropriately equipped employees while developing them and maintaining operational and safety standards.
  • Develop and assist with training activities to improve employee skills and knowledge.
  • Monitor employee morale and provide performance feedback and development opportunities.
  • Conduct annual performance appraisals and provide appropriate feedback.
  • Ensure customer satisfaction and that resort food offerings are attractive, tasteful, and of high quality.
  • Meet potential event guests to discuss menu planning and interact with guests in outlets to build relationships.
  • Monitor and follow through on VIP guest requirements and special dietary needs.
  • Motivate the team to create guest experiences that surprise and delight throughout the hotel.
  • Attend departmental and guest feedback meetings and take ownership of guest comments and requirements.
  • Set up control systems to assure food quality and portion consistency.
  • Direct daily operations, plan and assign work, and maintain appropriate staffing levels.
  • Develop the team and improve performance through coaching, feedback, and performance and development goals.
  • Train colleagues to meet compliance requirements and brand standards.
  • Promote a strong working environment and coordinate with departments to foster teamwork and quality service.
  • Support culinary colleagues as required and participate in their training and development based on training plans, comment cards, hygiene reports, and other identified needs.
  • Conduct colleague performance appraisals to review performance and discuss development areas and strengths.
  • Assist the Executive Chef with monitoring the annual departmental budget and setting departmental goals.
  • Monitor budgets and control food, other, and labor expenses.
  • Support ongoing menu development, considering product availability, service costs, marketing conditions, and expected demand.
  • Establish and maintain appropriate food portions.
  • Assign prices to daily menu items to achieve net profit and participate in decisions about menu printing, layout, posting, and distribution.
  • Prepare and post employee work schedules based on operating forecasts and budgeted figures.
  • Prepare daily payroll reports.
  • Coordinate and supervise ordering of food supplies and kitchen equipment, approve products for quality, maintain cost accounts, and take responsibility for food preparation areas.
  • Ensure incoming produce meets quality expectations and complies with order sheets, receiving records, and purchasing specifications.
  • Communicate and delegate the daily production schedule, including forecast and next-day quantities, and follow up with the team.
  • Attend meetings and briefings as instructed by the Executive Chef and promptly communicate relevant information to related teams.
  • Ensure compliance with company workplace safety policies and food hygiene and safe food handling policies, including kitchen cleanliness.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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Total funding
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