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DBS Bank

Regional bank offering digital banking

Senior Vice President – Site Reliability Engineer Lead - Site Reliability Engineering & Governance, Group Technology

Site Reliability EngineeringUpdated on Nov 12
Full-timeSingaporeNo salary listedIn-person

About the Job

Requirements

  • At least 18 years of experience in IT infrastructure, site reliability engineering, or production operations.
  • Proven leadership managing large-scale, 24/7 infrastructure teams in banking or financial services.
  • Strong experience with hybrid cloud, data center, and enterprise platforms.
  • Deep expertise in private and public cloud architectures; OpenShift and Kubernetes; hypervisors and virtualization technologies; Windows and Linux/Unix operating systems; MariaDB, Postgres, MSSQL, Redis, and DB2 databases; and TWS and mainframe systems.
  • Strong understanding of DevOps, continuous integration and continuous delivery, and infrastructure as code.
  • Ability to translate business goals into technology outcomes.
  • Incident leadership and crisis management skills.
  • A track record of driving automation and operational transformation.
  • Stakeholder management and executive communication skills.
  • Expertise in ITIL and service management frameworks.
  • Analytical, problem-solving, and decision-making capabilities.
  • Ability to manage high-pressure situations and multiple priorities.

Responsibilities

  • Lead and manage a distributed 24/7 SRE infrastructure team, including shift-based operations and command center functions.
  • Define and execute the SRE strategy aligned with enterprise technology and business priorities.
  • Establish governance across incident, problem, change, release, and capacity management.
  • Drive service-level agreement, service-level objective, and service-level indicator frameworks to meet reliability and performance targets.
  • Oversee end-to-end reliability of cloud and container platforms, including VPC, OpenShift, and Kubernetes; compute and virtualization platforms, including hypervisors and private cloud; and enterprise platforms, including Windows, Unix/Linux, TWS, mainframe, and databases.
  • Ensure high availability, resilience, and disaster recovery readiness across critical systems.
  • Own infrastructure lifecycle activities, including capacity planning, patching, upgrades, and decommissioning.
  • Champion SRE principles, including error budgets, toil reduction, and an automation-first approach.
  • Drive an end-to-end observability strategy covering monitoring, logging, and tracing.
  • Lead initiatives to reduce mean time to recovery, incident volume, and manual operational effort.
  • Scale automation across deployment, patching, incident resolution, and self-healing capabilities.
  • Ensure 24/7 monitoring, incident response, and recovery processes are robust and continually improved.
  • Lead major incident management and command bridge coordination for critical outages.
  • Conduct root cause analysis and trend analysis, and drive preventive engineering improvements.
  • Embed ITIL best practices across service management processes.
  • Identify infrastructure risks and drive proactive mitigation strategies.
  • Ensure compliance with regulatory, audit, and internal security requirements.
  • Partner with security teams on hardening, vulnerability management, and access controls.
  • Collaborate with application, DevOps, security, architecture, and business teams to improve system reliability.
  • Provide leadership in large-scale transformation programs, including cloud adoption, infrastructure modernization, and SRE maturity.
  • Act as a key interface with senior management and external stakeholders.
  • Build and develop a high-performing SRE organization across L1/L2/L3 layers.
  • Drive fungibility, cross-skilling, and leadership development within the team.
  • Mentor senior leaders and establish clear career progression frameworks.

About the Company

DBS Bank

Regional bank offering digital banking

DBS Bank provides banking and financial services in Singapore and Southeast Asia, including personal and business banking, loans, deposits, wealth management, and payments. It serves customers through a network of branches and a digital platform that lets people open accounts, transfer funds, borrow, and invest via online and mobile apps. The bank differentiates itself with government-backed origins, rapid regional growth, a strong emphasis on digital banking, and a broad mix of consumer, corporate, and wealth services. Its goal is to be a leading, trusted financial services provider in Asia, supporting customers and economies with reliable banking and sustainable growth.

Company size
10,001+
Company stage
IPO
Headquarters
Singapore, Singapore
Founded
1968

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