Facilities Manager
Jones Lang LaSalle
Facilities Manager
Jones Lang LaSalle
Advises on and manages commercial real estate
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Facilities Manager – Seattle
Seattle, Washington
Full-time
The Facilities Manager serves as the primary point of contact for facilities management at the assigned Seattle site. This role partners with the Regional Manager, Corporate Real Estate, Infrastructure & Corporate Citizenship (ICC) leadership, occupants, property management, building engineering, security, janitorial providers, vendors, and other service partners to deliver safe, reliable, and customer-focused facility services.
The Facilities Manager coordinates tenant needs, manages service delivery, tracks performance, and drives timely resolution of facility issues. The role provides local oversight and coordination while respecting the responsibilities and authority of property management, building engineering, security, Environmental, Health and Safety (EHS), emergency response, and other designated authorities.
The Facilities Manager serves as the single point of accountability for efficient and timely execution of facility-management processes for assigned buildings, including 24/7 operational accountability as required. As the primary tenant-facing liaison for facility-related requests, this role coordinates activities with property management, landlords, building engineering, security, janitorial providers, vendors, and other service providers.
Responsibilities include receiving, prioritizing, coordinating, tracking, and closing facility requests and work orders while maintaining accurate records of the requestor, location, description, priority, assigned party, target completion date, status, and resolution. Work is prioritized based on safety, security, business impact, operational urgency, service levels, and available resources.
The Facilities Manager validates completion with requestors and documents unresolved or recurring issues.
This role resolves facility-management issues at the site, escalates matters that exceed assigned authority, approved scope, or available funding, and provides timely status updates to occupants and leadership. The position conducts informational client meetings as required and monitors customer satisfaction and service-quality performance against agreed-upon KPIs. Additionally, the Facilities Manager coordinates ad hoc facility-related requests from ICC leadership and tenants by assessing feasibility, timing, cost, safety, required approvals, property-management impacts, and constraints.
The Facilities Manager coordinates routine and special deliveries, including oversized, time-sensitive, and event-related shipments. The role manages conference-room setup, reset, readiness, and post-event restoration, arranging additional event services only when separately authorized and funded.
Responsibilities include coordinating moves, adds, and changes involving furniture, equipment, signage, rooms, and space while managing scheduling, vendor access, post-move restoration, and facility-system impacts. When included in the approved scope, the Facilities Manager coordinates badge requests, access changes, replacements, deactivations, records, and interfaces with security and property-management teams. Final access decisions and security approvals remain with the designated authority.
The position coordinates service for tenant-owned appliances and equipment and maintains visibility to preventive-maintenance schedules, service dates, deficiencies, vendor visits, and follow-up actions. The Facilities Manager monitors emergency-supply availability and condition, coordinates replenishment, and supports facility-related communications, access, space readiness, vendor coordination, and documentation during disruptions.
Additional duties include coordinating HVAC comfort concerns such as temperature, airflow, humidity, and odors by routing investigations to property management or building engineering, tracking recurring issues, and communicating interim measures and resolution status. The role also monitors snack and beverage areas, coordinates approved replenishment and vendor support, and reports shortages, waste, recurring issues, and improvement opportunities.
The Facilities Manager establishes and maintains a safety-first culture for employees, subcontractors, suppliers, visitors, and occupants. This includes promoting safe work practices, timely training, applicable best practices, and recognition of safe behavior.
The role supports and implements safety tools and processes such as Take 2s, Pre-Task Plans, Safe Operating Practices, Safety Observation Tours, and incident investigations using methods such as 5 Whys. The Facilities Manager conducts Safety Observation Tours and monitors facility conditions, hazards, housekeeping, common areas, work areas, conference rooms, kitchens, refreshment areas, restrooms, and other assigned spaces.
Responsibilities include documenting findings, coordinating corrective actions, and tracking completion while recognizing that formal EHS inspections, audits, regulatory inspections, and emergency response remain with the designated authority. The position coordinates cleaning, replenishment, waste removal, spills, special cleaning, event cleanup, and recurring housekeeping deficiencies with property management or the janitorial provider.
The Facilities Manager ensures applicable regulatory and standard safety requirements are in place and administered and participates in energy and environmental meetings with follow-up on identified issues.
The Facilities Manager manages operating-expense budgets for assigned responsibilities, including monthly variance reporting, and initiates purchase-order requests for goods and services within the assigned scope and funding authority.
The role manages subcontractors and suppliers to deliver goods and services in accordance with contracts, service levels, safety expectations, and customer requirements. Working with the Regional Manager, the Facilities Manager oversees maintenance and repair services and drives continuous improvement in service quality, productivity, and client partnership.
Additional responsibilities include fostering a collaborative, high-energy team environment and matrix-managing technical and administrative personnel as applicable. The position maintains visibility to open work, recurring issues, risks, escalations, corrective actions, service gaps, and improvement opportunities.
Full-time position supporting assigned site operations. May require coordination or response outside standard business hours, including 24/7 accountability as required by site needs.
Jones Lang LaSalle (JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions.
JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Expected compensation for this position:
Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site –Seattle, WAIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
Advises on and manages commercial real estate
Jones Lang LaSalle, known as JLL, advises property owners, occupiers and investors on commercial real estate worldwide. Its teams broker leases and property sales, arrange financing, value assets, manage buildings and workplaces, and oversee construction projects for businesses, institutions and governments. LaSalle Investment Management invests client capital in private property and real estate securities, while JLL Technologies develops workplace software and data tools. The company earns commissions, service fees, investment management fees and software revenue, with some client operating costs reimbursed through contracts. JLL took its current form through a 1999 merger and is headquartered in Chicago, Illinois.
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