E-Trading Application Support Analyst

Job Description

We are seeking an experienced eTrading Application Support Analyst to support the bank's Fixed Income Credit electronic trading business.

The successful candidate will act as a key point of contact between the Front Office trading desks, business stakeholders and technology teams, providing functional and application support for electronic trading platforms.

This position requires a strong understanding of Fixed Income Credit products, trading workflows and electronic execution processes. The ideal candidate will possess strong business acumen and the ability to understand traders' requirements, investigate functional issues and ensure the smooth operation of critical trading applications.

This is a predominantly business-functional support role rather than a technical infrastructure or engineering position.
 

Key Responsibilities

• Provide day-to-day functional support to Fixed Income Credit trading desks.
• Develop a strong understanding of credit products and electronic trading workflows.
• Support electronic execution processes, including RFQ, pricing and trade execution.
• Investigate functional issues relating to pricing, orders, execution and trade booking.
• Act as the key liaison between Front Office users and technology teams.
• Understand business requirements and assess the impact of application issues on trading activities.
• Coordinate incident resolution and manage escalations during market hours.
• Participate in functional testing and implementation of platform enhancements.

Qualifications

Required Skills & Experience

• Experience supporting Fixed Income or Credit trading environments within an investment bank.
• Knowledge of electronic trading platforms and execution workflows.
• Understanding of the end-to-end trade lifecycle.
• Strong business acumen and functional troubleshooting capabilities.
• Comfortable interacting directly with traders and senior Front Office stakeholders.
• Basic SQL knowledge and familiarity with FIX messaging are advantageous.
• Strong communication, analytical and problem-solving skills.

Desirable

• Experience with MarketAxess, Tradeweb or Bloomberg.
• Previous experience within a Global Markets Front Office environment.

Additional Information

Company’s Benefits

At Talan, we invest in our employees' well-being and empower them with benefits, including:

• 💵 Competitive salary between USD $100,000 - US$125,000
• 💸401(k) retirement plan with company matching
• 🌴15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
• 📴8 paid holidays + 5 sick days + 2 personal days per year
• ❤️‍🩹Company health, dental, and vision insurance plans + FSA
• 🦺Voluntary STD and LTD
• 🚍 Commuter/transit benefits