Ward Clerk

Job Description

Ward Clerk Opportunities - Richmond

Permanent | Full Time or Part Time - Epworth at Home (Monday to Friday, 6.5 hours per day) 

Fixed Term | Full Time - Orthopaedics Unit (3BE - 12-month parental leave cover) 

In these permanent and fixed term, full time and part time opportunities,you will be responsible for providing administrative support to ensure efficient unit operations and excellence in customer service to all patients, visitors, medical staff and unit staff. Providing care to patients with various illnesses or injuries, the unit has a friendly and dynamic team energy. You will report into the Nurse Unit Manager. 

Key Responsibilities

You will make an impact by:

• Delivering timely and effective administrative support to the nursing team
• Assisting the Nurse Unit Manager with ward and team administration
• Managing and maintaining accurate medical records
• Overseeing admissions, transfers, and discharges within patient information systems
• Providing a warm, professional first point of contact for patients and visitors

Qualifications

About You

You are a customer‑focused, proactive individual who thrives in a busy clinical environment and takes pride in contributing to high‑quality patient care.

You will bring:

• Previous experience in medical administration (hospital experience preferred)
• Knowledge of medical terminology
• Experience with IPM and healthcare systems
• Familiarity with hospital management or patient information systems
• Strong IT skills and confidence navigating multiple platforms
• Excellent communication, organisation, and time‑management skills

This role is ideal for an experienced Ward Clerk or medical administrator who thrives in a fast‑paced clinical environment and enjoys being at the heart of patient‑centred care.

Position Description      Inherent Requirements

Additional Information

About Epworth at Home, Rehabilitation & Mental Health (Continuing Care and Support Services)

Epworth’s at Home, Rehabilitation and Mental Health services are some of the most progressive of their kind in Australia. Our clinical approach involves individualised treatment and collaborative team decision-making to achieve outstanding outcomes for patients. We have forged a strong team ethos across our campus locations i.e. Richmond, Camberwell and Hawthorn.

About Epworth Richmond

Epworth Richmond is a rapidly growing, fast-paced and dynamic teaching hospital where you will work alongside top-flight practitioners in all areas. You will challenge your skills, broaden your experience and grow your expertise through exposure to a wide range of clinical specialties, treatment options and the latest in technology. Epworth will support you to provide the best possible care to our patients by continually investing in your education, better facilities and technologies.

At Epworth, it’s a community

It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:

• Salary package up to $15,900 pre-tax annually, leading to greater take home pay
• The largest educational scholarship program of its kind in Australia!
• Ability to purchase up to four additional weeks of leave
• Reduced cost of health services for you and your family at Epworth
• Relocation assistance is available for approved candidates

We welcome applicants from all backgrounds. This includes First Nations peoples, people with disability, mature-age and young job seekers, members of the LGBTIQA+ community, and individuals from all cultural backgrounds. We are committed to providing an equitable, inclusive, and barrier-free recruitment experience for everyone.

If you need support during the application process or would like to discuss reasonable adjustments, we encourage you to let us know what you need to participate fully and confidently. We understand that sharing your needs can feel daunting, so please know that any information you provide will be treated with the utmost confidentiality and respect.

Apply now to be part of something meaningful.

Enquire / Apply

To apply, click the I'm Interested button now and attach your CV and cover letter (as a single file).

For more information, refer to the position description or contact [email protected] 

Please Note:  Applications will be reviewed as they are received, and the position may be filled before the application closing date.

Apply now… we’ve over 8,000 perspectives at Epworth and we’re ready to welcome yours!

It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.