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Zeiss

Supplies lithography optics for semiconductor manufacturing

IT Site Engineer

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeWetzlar, GermanyNo salary listed

About the Job

Requirements

  • Relevant professional experience in user support.
  • Very good knowledge of hardware, software, and common operating systems.
  • Ability to understand relationships across complex IT structures and contribute to solving problems and improving infrastructure and IT services.
  • Professional demeanor and good communication and presentation abilities.
  • Strong customer and results orientation, a service-oriented mindset, assertiveness, and decisiveness.
  • Strong communication and teamwork skills, with an independent and careful working style.
  • Willingness to continuously develop and obtain further qualifications.
  • Very good spoken and written German and English.
  • Willingness to temporarily provide services at other ZEISS locations in Germany and participate in 7×24 on-call duty for the assigned location.
  • Class B driving licence.

Responsibilities

  • Provide on-site service and support for the end-user IT infrastructure at the assigned ZEISS location.
  • Independently process reported incidents and routed service requests in the IT service-management ticketing system through to resolution.
  • Perform IT infrastructure backbone-area tasks independently and support second- and third-level support providers during on-site assignments and projects.
  • Receive local support requests, including at IT Bring In Centers, and explain optimal use of hardware and IT equipment.
  • Maintain an overview of IT infrastructure services and provide advice when needed.
  • Regularly share knowledge and experience in the IT community and document knowledge entries in the central database.

About the Company

Zeiss

Supplies lithography optics for semiconductor manufacturing

Zeiss SMT designs and makes high-precision optical systems for semiconductor manufacturing, including lithography optics, photomask solutions, and process-control components. Its products are used in lithography equipment to project circuit patterns onto silicon wafers, with responsibilities spanning advanced optics, mask technology, and monitoring tools that ensure precise, repeatable imaging.

Company size
1,001-5,000
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$1.1B
Headquarters
Oberkochen, Germany
Founded
2001

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