Full-Time

Member Care Champion / Medical Assistant

Enara Health

Enara Health

51-200 employees

Telehealth weight-loss program with professionals

Compensation Overview

$19 - $21/hr

Chicago, IL, USA

In Person

Must live within commuting distance to Chicago, IL.

Category
Medical, Clinical & Veterinary (2)
,
Requirements
  • Minimum of 1 year related work experience in healthcare.
  • Proficiency in Google Suite (Documents, Sheets, Forms).
  • Proficiency with medical technology, including electronic medical records and mobile apps.
  • Must live within commuting distance to Chicago, IL
Responsibilities
  • Check-in Process: Be the friendly face that greets our members, manage the check-in process efficiently, measure and record vital signs accurately, and communicate effectively with our providers.
  • Perform Diagnostic Procedures: Conduct non-invasive diagnostic procedures like body measurements, body composition testing, metabolic testing, and EKGs, all while ensuring accuracy and compliance.
  • Schedule Follow-Up Appointments: Coordinate follow-up appointments, reach out to members who missed their appointments, and assist with rescheduling to keep everything on track.
  • New Member Enrollments: Assist with the onboarding process, including verifying member eligibility, confirming necessary information, and scheduling initial appointments.
  • Provide remote support to our Member Care & Growth Managers (Acquisitions team) by performing lead outreach and following up with missed initials to reschedule them.
  • Manage Inbound/Outbound Communications: Handle phone calls, voicemails, emails, and member app messages with patience and a smile, providing timely and accurate responses.
  • Cross-Department Coordination: Collaborate with other departments to address member concerns and ensure comprehensive and effective solutions.
  • Billing Coordination: Work closely with our billing partners to ensure prior authorization tasks are created and not missed, facilitating smooth processing of member enrollments and services.
  • Lead Outreach: Provide remote support to our acquisitions team by performing lead outreach and follow-up with missed initial appointments, ensuring a seamless enrollment process.
Desired Qualifications
  • Passionate about Obesity Medicine, nutrition, fitness, behavioral health

Enara Health provides a telehealth-based medical weight loss program that connects users with a team of doctors, dietitians, and exercise specialists. The program works by combining personalized nutrition plans focused on whole foods with digital tracking tools, such as a mobile app and wireless scale, to monitor progress in real-time. Unlike many competitors that rely on meal replacements or high out-of-pocket fees, Enara Health integrates with major insurance providers to make medical-grade weight loss more affordable. The company’s goal is to achieve sustainable health improvements, such as long-term weight maintenance and better cholesterol levels, rather than short-term results.

Company Size

51-200

Company Stage

Early VC

Total Funding

$8.7M

Headquarters

San Mateo, California

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Rapid clinic expansion: Chesapeake Cardiac, JioMed Family Care, Apex Cardiology partnerships accelerate.
  • Medicare reimbursement via G0537 code unlocks sustainable revenue from cardiology-obesity integration.
  • 91% of members achieve 5%+ weight loss over 4 years, demonstrating clinical durability.

What critics are saying

  • Eli Lilly's Zepbound DTC telehealth undercuts Enara's clinic referral model with lower costs.
  • Ro's insurance-covered GLP-1 bundled coaching directly targets Enara's 80% insured subscriber base.
  • CMS G0537 reimbursement revocation post-2025 audit reduces CardioConnect clinic partnership revenue 40%.

What makes Enara Health unique

  • Integrated cardiometabolic focus through CardioConnect leverages Medicare G0537 reimbursement code.
  • Clinic partnership model with virtual teams expands obesity care into cardiology practices.
  • Science-backed personalized approach combines medications, lifestyle interventions, and mobile app tracking.

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Your Connections

People at Enara Health who can refer or advise you

Benefits

Remote Work Options

Flexible Work Hours

Health Insurance

Paid Vacation

Paid Sick Leave

401(k) Retirement Plan

401(k) Company Match

Professional Development Budget

Conference Attendance Budget

Wellness Program

Mental Health Support

Gym Membership

Phone/Internet Stipend

Home Office Stipend

Family Planning Benefits

Fertility Treatment Support

Growth & Insights and Company News

Headcount

6 month growth

-2%

1 year growth

-1%

2 year growth

1%
Enara Health
Jun 6th, 2025
Rockstar of the Month: Shannon Martin

When Shannon joined Enara Health in June 2022, she was drained.

EIN Presswire
Mar 27th, 2025
Study by Enara Health & Kafri Heart Shows Cardiometabolic Benefits of Anti-Obesity Medications in Coordinated Care

To further empower clinics, Enara is launching CardioConnect, a new offering that integrates ASCVD risk reduction and obesity care into cardiology practices using virtual teams and Medicare's new G0537 reimbursement code.

EIN News
Nov 7th, 2024
Chesapeake Cardiac Care Partners with Enara Health to Deliver Comprehensive Cardiometabolic Health Services

BOWIE, MD, UNITED STATES, November 7, 2024 /EINPresswire.com/ - Chesapeake Cardiac Care has partnered with Enara Health to enhance its clinical offerings with a state-of-the-art digital program for obesity and cardiometabolic treatment.

EIN News
Sep 28th, 2024
JioMed Family Care Partners with Enara Health to Offer Comprehensive Weight Management Support

LEAWOOD, KS, UNITED STATES, September 28, 2024 /EINPresswire.com/ - JioMed Family Care, a leading provider of personalized healthcare in Kansas, is proud to announce a new partnership with Enara Health.

Enara Health
Nov 16th, 2023
Break-through Weight Loss Medications Can Have Heart Benefits But Only If Used Correctly

Kafri Heart and Vascular has partnered with Enara Health to make adopting those healthy habits easier than ever.