Full-Time

Security Monitoring Specialist

Starting at $20/hr, On-Site

Confirmed live in the last 24 hours

SimpliSafe

SimpliSafe

11-50 employees

Wireless smart home security system provider

Consumer Goods
Hardware

Entry

Richmond, VA, USA

Requirements
  • High School Diploma or equivalent
  • Ability to pass multiple state licensing background checks and monitoring related exams
  • 6 months to 12 months of prior monitoring experience is preferred
  • Proficiency in basic computer programs, including Microsoft Office and Excel
  • The ability to maintain self composure during high-intensity emergency situations
  • Strong work ethic and the drive to contribute to company goals
  • Ability to prioritize in a fast-paced environment and excellent time management skills
  • Ability to multitask with different events happening simultaneously
  • Ability to read and interpret documents
  • Proven record of outstanding attendance and timeliness in a structured environment
  • Must clear background checks to meet state central station operator licensing requirements in multiple states
Responsibilities
  • Provide top-tier monitoring support to all customers
  • Receive and respond to emergency and non-emergency alarms calls
  • Ask questions to interpret and analyze caller's situation
  • Enter data in computer system database
  • Dispatch and coordinate responses of public safety agencies
  • Stay abreast of company policy changes and updates
  • Obtain multiple state regulatory licensing
  • Participate in required renewal training

SimpliSafe UK provides a leading-edge home security solution with a focus on user-friendliness and comprehensive coverage, including intelligent sensors and cameras complemented by around-the-clock professional monitoring. This approach not only places the company at the forefront of the home security industry but also fosters a culture of innovation and reliability, making it an attractive place for professionals aiming to contribute to significant advancements in smart home technology. The no long-term contract model further underscores a commitment to consumer flexibility and trust, aligning with a forward-thinking workplace environment that values transparency and adaptability.

Company Stage

Seed

Total Funding

$587M

Headquarters

null, United Kingdom

Founded

2006

Growth & Insights
Headcount

6 month growth

4%

1 year growth

-7%

2 year growth

-4%

Benefits

Health Insurance - A comprehensive plan provides peace of mind for you and your family.

Employee assistance program - Help through the difficult situations that come up at work and at home.

Tuition reimbursement - We want you to keep learning, so we’ll cover part of your tuition.

401(k) - Saving for your future in the present.

Unlimited vacation - Exempt employees take the time when you need it or want it. We mean it.

Life and disability insurance - Coverage for when you need it most.