Facilities & Maintenance Manager

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

At one of Canada’s most iconic destinations, the Columbia Icefield, we’re looking for a Facilities & Maintenance Manager to lead essential site operations. In this role, you’ll be responsible for keeping infrastructure, systems, and guest spaces running smoothly - water systems, electrical, elevators and grounds - ensuring guests have a safe, seamless, and unforgettable experience.

This job is located in Jasper National Park, Alberta – Columbia Icefield.

Roles & Responsibilities

• All buildings (Discovery Centre, Glacier Skywalk, and Employee Camp) are kept clean and well maintained
• Overall safety of our facilities as they pertain to our guests and staff
• Develop a comprehensive preventative maintenance program all facilities with appropriate checklists, and follow up
• Maintain a positive working relationship with key partners including our waste water partners, Parks Canada, suppliers and repair personnel
• Being an active member of the management team of the Columbia Icefield
• All regular maintenance of our facilities located at the Columbia Icefield
• Annual start up and shut down of Icefield facilities
• Offer suggestions for capital improvements that will improve efficiency, drive a positive guest and employee experience, and allow us to become better environmental stewards
• Motivating our maintenance team and ensuring clean and neat facilities
• Manage contractors within Icefield facilities
• Responsible for ensuring compliance with all environmental standards
• Leadership responsibilities of team of over 18, must be able to delegate effectively
• Achieving revenue targets, and managing expenses to desired net operating targets
• Develop budgets with senior leadership, forecast expenses
• Manage expenses relative to expectations
• Hire, train, schedule and onboarding new staff members
• Develop, revise and update training materials to ensure training is consistently delivered
• Hold staff accountable to all duties and expectations as laid out in the training materials
• Provide an environment whereby maximized staff engagement is the culture
• Keep all inventory storage and work areas organized, clean, and void of clutter
• Provide on the floor leadership and role modelling for staff
• Ensure that team leadership assets are efficiently used
• Ensure all communications to customers and colleagues are professional in nature and crafted with respect
• Uphold uniform and appearance standards
• Actively participating in team’s activities during and after operational hours
• Being on call 1 night per week at our staff accommodation – (MOD program)
  • Active member of the Columbia Icefield Management team, supporting peers & continually working at building a cohesive team which works together to achieve results.
  • Assisting in opening and closing of our staff accommodation, task can vary from cleaning, employee move in/out, uniform cleaning and common room cleaning
• Other duties as assigned

Required Skills & Qualifications

• 5+ years of leadership experience preferred
• Strong communication and organizational skills
• Proven ability to troubleshoot problems, create and implement solutions
• Power engineer or other trade is a definite asset
• Well rounded in plumbing, carpentry, operation of boilers, heating and electrical systems
• Hands on manager
• Strong relationship building skills
• Hiring and performance management experience
• Possess excellent conflict management skills
• Valid Canadian driver’s license (with less than 5 demerit points)
• Able to communicate fluently in English, secondary language skills are an asset
• Hiring and performance management experience

About Us:

We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.  

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories

PURSUIT PERKS

• Join an inclusive, global team and make life-long connections

• Enjoy free access to Pursuit attractions and 50% off for friends

• Get discounts on hotel stays, dining, and retail

• Access subsidized mental health and wellness resources 

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [email protected].  

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.