Full-Time
Restaurant Manager
BOSS Tenders, Dogs & Custard
No salary listed
El Paso, TX, USA
In Person
Category
 Operations & Logistics (1) |
|---|
Required Skills
Inventory Management
Requirements
- Must be at least eighteen years of age.
- A High School Diploma or GED is required.
- At least one year of management experience in the quick-service restaurant industry is required.
- Completion of all certification programs is required.
- Demonstrated leadership skills are required.
- A formal understanding of the quick-service industry and its core customer is required.
- The ability to recognize and solve routine problems is required.
- Knowledge and skills in basic tasks, practices, and procedures within the assigned area are required.
- The candidate must pass the company's background process.
- The candidate must have a clear driving record and proof of insurance.
- The candidate must be able to lift or move up to 50 pounds.
- The candidate must be able to stand for long periods.
- The candidate must obtain a valid health certification within 90 days of employment.
- Visible tattoos on the head, neck, or face above the uniform and offensive tattoos are not permitted.
- Good oral communication and interpersonal skills are required.
- A professional personal appearance is required.
- The ability to interpret written, oral, diagrammatic, or schedule-based instructions is required.
- The ability to use a computer and calculator is required.
- Willingness to accomplish all restaurant tasks is required.
- The ability to work in a fast-paced environment is required.
- The ability to interact productively with coworkers and function well in a team environment is required.
- The ability to resolve guest issues with tact is required.
- The ability to work flexible hours, including days, evenings, weekends, and holidays, is required.
Responsibilities
- Support the Restaurant General Manager in ensuring guest satisfaction through management of the daily operations of a single restaurant.
- Manage financial controls, operations, people development, guest service, and compliance across shifts to improve sales, profitability, and employee retention.
- Assume full accountability for restaurant operations in the absence of the Restaurant General Manager.
- Work long or irregular shifts, including extra shifts as needed, to support proper restaurant functioning.
- Lead the restaurant team and interact with restaurant team members, the General Manager, outside vendors, field operations staff, and guests.
- Direct the efficient and accurate preparation and sale of products for prompt delivery within established speed-of-service guidelines.
- Motivate and direct team members and Team Leaders to exceed guest expectations through fast, friendly service in clean surroundings.
- Supervise and train team members and Team Leaders on team stations, processes, and policies.
- Follow cash-control and security procedures.
- Help implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to improve restaurant results.
- Assist the General Manager in enforcing government regulations, employment law, food safety, security policies, operations, and company policies and procedures across all restaurant activities and shifts.
- Recruit, hire, train, and retain effective team talent by making hiring and advancement decisions or recommendations.
- Make decisions or recommendations concerning team-member discipline and terminations.
- Maintain prompt and regular attendance for assigned shifts, meetings, and training.