Development Assistant

At New Narrative, we believe mental health care is community care. As a nonprofit organization, we partner with individuals to promote healing, housing stability, and long-term wellness through compassionate, equitable support.

If you’re passionate about community impact, we invite you to join our team.

Application closing date is November 9th.

Pay Rate: $23.00/hr - $25.00/hr

We're hiring a Development Assistant!

Are you the person who keeps everyone organized, remembers the details, and makes sure nothing falls through the cracks?

New Narrative is looking for a Development Assistant to help keep our fundraising, events, and community engagement efforts running smoothly. You'll work with donor databases, support fundraising campaigns, coordinate grant deadlines, help prepare for major events, and keep projects moving forward.

This is a great opportunity for someone who enjoys working behind the scenes, is comfortable with technology, and takes pride in getting things done right. You'll be part of a collaborative team working to expand New Narrative's reach and strengthen our connections throughout the community.

If you're organized, dependable, curious, and ready to put your skills to work for a meaningful mission, we'd love to hear from you.

Purpose: (General description and summary) 

The Development Assistant provides the administrative, CRM, campaign, grant-workflow, event and project support that allows the Development Department to execute consistently with clear ownership and reliable follow-through. The Assistant maintains accurate records, supports fundraising and stewardship campaigns, coordinates back-end event and sponsorship systems, and keeps Development projects, files and deadlines organized. Supports routine gift entry and transactional processing. 

Accountabilities: (Responsibilities of the job) 

CRM, Data & Reporting Support 

• Maintain accurate donor, prospect, sponsor, foundation and partner records in EveryAction or the successor CRM, including contact information, coding, segmentation, relationship notes and assigned next actions. 

• Prepare mailing lists, campaign segments, RSVP lists, sponsor reports, donor reports and other queries needed for fundraising, stewardship and events. 

• Support CRM data cleanup, documentation, imports/exports, standard operating procedures and future system transitions as assigned. 

• Support accurate fundraising reporting by coordinating with the Development Director and Finance on needed records and documentation. 

Campaign & Stewardship Administration 

• Provide administrative support for Give!Guide, year-end fundraising, recurring-donor stewardship and other approved campaigns, including lists, tracking, source codes, acknowledgments, mailings, follow-up and closeout. 

• Coordinate mailing production, printing, fulfillment, donor communications and campaign logistics as assigned. 

• Support donor and sponsor stewardship by tracking commitments, recognition, benefits, thank-you actions, renewal dates and follow-up needs. 

• Maintain organized campaign and donor files in SharePoint and other approved systems. 

Events, Sponsorship & Community Partnership Support 

• Manage or support back-end event and fundraising platforms such as Auctria, including registration, ticketing, auction records, check-in support, sponsor tracking and event closeout. 

• Coordinate invitations, RSVPs, name tags, lists, materials, volunteer information, sponsor fulfillment and other event-administration tasks. 

• Participate in significant Development-led and major organizational events as part of the team, with emphasis on registration, event systems, materials, volunteer coordination, sponsor fulfillment, data capture and administrative support; arrive prepared, be visible and welcoming, and help with setup, execution and closeout as assigned. 

• Track in-kind donations, auction packages, community-giving activities and related documentation; support reconciliation and closeout with Finance and the CRM. 

• Provide administrative follow-up for corporate and community partnerships, volunteer activities, wish lists, drives and other approved engagement projects. 

Grant Workflow & Department Administration 

• Serve as the administrative coordinator for grant applications and reporting by tracking deadlines, owners, required inputs, approvals and submission status in Asana and shared systems. 

• Create and maintain grant folders, templates, records and supporting documentation; collect approved budgets, demographics, audits, program information and other materials from the appropriate internal owners. 

• Upload and archive final proposals, reports, award letters, agreements and related documents; maintain an accurate master grant calendar. 

• Support contract grant writers and the Development Director with scheduling, documentation and workflow coordination without serving as the primary grant writer or owner of program/financial content. 

• Maintain orderly digital files, naming conventions, shared documents, meeting notes, supplies and other reasonable Development Department administrative systems. 

• Use Asana as the primary project-management system for assigned Development work and maintain clear status, owners, deadlines and follow-up. 

• Support significant projects by maintaining Project Charter documentation, Asana setup and updates, deadlines, project files, closeout materials and administrative coordination as assigned; support Central Project Hub documentation for agency-impacting projects when needed. 

• Use SharePoint/Microsoft 365 to maintain controlled files, final documents, templates and organized Development records. 

• Maintain New Narrative's gift-entry and transactional-processing workflow. 

• Use AI-enabled workplace tools responsibly for administrative drafting, organization and productivity when appropriate; protect confidential or protected information and independently verify final work. 

• Perform other related duties as assigned. 

Supervisory Responsibilities: (Listing of job incumbents reporting into this position) 

None. 

Core Competencies: (Listing of skills, abilities, characteristics and knowledge) 

• Organization & Attention to Detail: Maintains accurate records, follows established processes and catches discrepancies before they become problems. 

• Follow-Through: Tracks deadlines and commitments to completion and proactively flags missing information or risks. 

• Technology & Data Fluency: CRM, project-management, spreadsheet, event and AI-enabled tools quickly and uses them accurately. 

• Service Orientation: Provides responsive, professional support to donors, sponsors, staff, contractors and internal partners. 

• Project Coordination: Keeps multiple campaigns, grants, events and administrative tasks organized at the same time. 

• Communication: Writes clear emails and notes, asks useful questions and keeps the right people informed. 

• Collaboration: Works effectively with Development, Communications, Finance, QI, programs and external vendors. 

• Confidentiality & Judgment: Handles donor, participant and organizational information appropriately and follows privacy and data-security requirements. 

• Adaptability: Adjusts to changing priorities while maintaining accuracy and a constructive approach. 

Education/Certificates/Licenses/Registration: 

• High school diploma or equivalent required; associate or bachelor’s degree, nonprofit training or an equivalent combination of relevant education and experience preferred. 

Experience/Qualifications: 

• Approximately 2-3 years of relevant administrative, nonprofit, development, data, event or project-support experience. 

• Experience with CRM/database systems, data entry, reporting or list management; EveryAction or comparable fundraising CRM experience preferred. 

• Experience with Microsoft 365, Excel and collaborative file systems such as SharePoint; experience with Asana or comparable project-management software strongly preferred. 

• Strong attention to detail, organization, time management and ability to manage multiple deadlines. 

• Experience supporting events, campaigns, sponsorships, grants or donor stewardship is preferred. 

• Comfort learning fundraising/event platforms such as Auctria and new technology tools. 

• Comfort using AI-enabled tools as productivity aids while applying independent judgment, fact-checking and confidentiality safeguards. 

• Friendly, professional and collaborative approach with strong internal and external customer service. 

Commitment: 

• Strong alignment with New Narrative's mission and values and a commitment to reliable, high-quality support of the Development Department's fundraising and engagement work. 

Location: 

Portland metropolitan area, with occasional local travel and evening or weekend event support as required.  

All of our job openings are located in Portland, Oregon, and the surrounding metro areas.