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Lowell Community Health Center

Community health center delivering primary care

Registered Nurse Case Manager

Full-Time
No salary listed
Mid, Senior
Lowell, MA, USA
In Person
Medical, Clinical & Veterinary

About the job

Requirements
  • A current Massachusetts registered nurse license is required.
  • At least three to five years of experience in primary care, including administration and program management, is required.
  • Proficiency in comprehensive nursing assessment, problem identification, care plan development, disease management, screening for developmental issues, depression and other psychological conditions, and frailty is required.
  • Knowledge of behavioral strategies, including motivational interviewing and self-management support, is required.
  • Ability to build relationships with patients, staff, and providers is required.
  • Proficiency with documentation in an electronic medical record is required.
  • Computer skills with Word, Excel, and PowerPoint are required.
Responsibilities
  • Coordinate and manage care for high-risk, high-complexity vulnerable patients across multiple health settings and providers.
  • Ensure patients receive optimal acute illness management, chronic disease management, and preventive care.
  • Integrate patients and families into care coordination and care-management planning and communications.
  • Ensure patients and families are informed and supported in decision-making.
  • Work with hospital care managers to transition patients discharged from the hospital within 24 to 48 hours to prevent readmission and related complications.
  • Comprehensively assess patients’ physical, mental, and psychosocial needs.
  • Triage high-risk patients based on disease severity, self-care limitations, lack of family support, socioeconomic factors, polypharmacy, and health-care utilization trends.
  • Collaborate on care plans that prevent disease exacerbation, improve outcomes, increase patient engagement in self-care, reduce risk status, and minimize hospital and emergency-room utilization.

About the company

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Lowell Community Health Center

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Lowell Community Health Center provides comprehensive primary care and related health services to residents of Greater Lowell, without denying care due to inability to pay. Services include primary care, OB-GYN, behavioral health, pharmacy, eye care, dental, lab and radiology, all in a single renovated facility with language support for many patients. Its integrated, one-stop model and commitment to affordable care set it apart from others, along with a long-standing, community-focused presence and culturally competent service. The center aims to reduce health disparities, improve overall well-being, and empower individuals to maximize their health.

Company Size

201-500

Company Stage

Grant

Total Funding

$500K

Headquarters

Lowell, Massachusetts

Founded

1970

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Simplify Jobs

Simplify's Take

What believers are saying

  • Six residents began June 2026, targeting capacity for 5,000 additional patients.
  • February 11, 2026 CFO Tom Murphy appointment strengthens financial discipline.
  • A $224,892.50 digital navigator grant expands telehealth, MyChart, and device access.

What critics are saying

  • Headcount fell 11.8% from 2023 to March 2026, signaling operational strain.
  • Dependence on grants and campaigns exposes LCHC to funding gaps after 2026.
  • Jackson and Marston construction on August 28, 2026 complicates patient access downtown.

What makes Lowell Community Health Center unique

  • Tufts Medicine partnership launched Lowell CHC residency on June 29, 2026.
  • LCHC blends primary care, digital navigation, and community-school mobile care locally.
  • Susan West Levine now chairs Mass League, amplifying Lowell CHC’s network influence.

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Benefits

  • Student Loan Assistance
  • Conference Attendance Budget

Growth & Insights and Company News

6 month growth

2%

1 year growth

2%

2 year growth

2%
PR Newswire
Feb 17th, 2026
Lexi Raised $1.4M to Bring AI Language Access to Every Point of Care

/PRNewswire/ -- Lexi is building an AI-native communication layer for healthcare, starting with language. In the U.S., 30 million patients face language...

Lowell Community Health Center
Feb 11th, 2026
Lowell Community Health Center Appoints Tom Murphy as Chief Financial Officer

Lowell Community Health Center appoints Tom Murphy as Chief Financial Officer. February 11, 2026 Lowell Community Health Center today announced the appointment of Tom Murphy as Chief Financial Officer, following his service as Interim CFO since July 2025. Murphy brings extensive financial and operational experience to the role, supporting the organization's ongoing work and priorities. During his time as Interim CFO, he worked closely with the finance and executive teams, providing steady leadership and oversight across the health center's financial systems. Prior to serving as Interim CFO, Murphy was Senior Director of Finance at Lowell Community Health Center. His collaborative leadership style and ability to manage complex financial work while keeping teams informed and supported have played an important role in supporting the organization's ongoing operations. "Tom stepped into the Interim CFO role with a clear understanding of our financial operations," said Susan West Levine, Chief Executive Officer of Lowell Community Health Center. "His experience, judgement, and consistency have been evident in his work with our finance and leadership teams. Over the past several months, Tom has earned the trust of our teams through his thoughtful approach and his commitment to keeping our work grounded and moving forward. I am confident in his continued leadership as our Chief Financial Officer." Before joining Lowell Community Health Center, Murphy held senior finance roles at Public Partnerships, LLC, where he oversaw large and complex financial operations and process improvement initiatives, including treasury functions, audits, and financial reporting across multiple programs and systems. Earlier in his career, he worked at PricewaterhouseCoopers and Takeda Pharmaceuticals, developing a strong foundation in accounting, compliance, and financial controls. Murphy's appointment reflects Lowell Community Health Center's focus on experienced financial leadership to support its mission and long-term sustainability.

The Lowell Sun
Dec 31st, 2024
The Five Minute Read

LOWELL - Lowell Public Schools has partnered with Lowell Community Health Center and the UMass Lowell Zuckerberg College of Health Sciences to bring a mobile health unit to six district schools in 2025.

The Lowell Sun
Sep 27th, 2024
The Five Minute Read

LOWELL - The Lowell Community Health Center has been awarded a $224,892.50 grant to implement the Digital Navigator Program, an initiative designed to enhance patient access to digital health services such as telehealth, MyChart and mobile devices.

The Lowell Sun
Jun 8th, 2024
The Five Minute Read

LCHC was awarded a DESIGN printed piece category for the 2023 "PRIDE" piece.