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GoHealth Urgent Care

Joint-venture urgent care platform with systems

Medical Assistant - Multi Site

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least 1 year of Medical Assistant experience is required.
  • A Basic Life Support certification from the American Heart Association or American Red Cross is required at hire.
  • Candidates with less than 3 years of Medical Assistant experience must hold an approved Medical Assistant certification or obtain certification within 12 months of hire. Accepted certifications include CCMA, CMA, RMA, NCMA, and NRCMA.
  • Candidates may be considered without certification at hire if they have at least 3 years of Medical Assistant experience and at least 1 year of experience in urgent care, an emergency department, or a hospital setting.
  • Licensed Practical Nurse, Registered Nurse, Emergency Medical Technician, Paramedic, or Certified Nursing Assistant credentials may be accepted in lieu of Medical Assistant certification.
  • CPOE certification must be obtained within 2 weeks of the start date.
  • Proficiency in Medical Assistant clinical duties and strong computer skills for efficient documentation are required.
  • Ability to work independently and within a team environment is required.
  • High attention to detail and strong organizational skills are required.
  • Strong written and verbal communication skills and commitment to respectful, patient-centered care are required.

Responsibilities

  • Register patients and collect demographic, insurance, and eligibility information.
  • Process co-pays and assist with scheduling.
  • Prepare patients for examination by obtaining medical history and documenting it accurately in the medical record.
  • Measure and record vital signs, including blood pressure, pulse, temperature, height, and weight.
  • Perform point-of-care testing, including flu, strep, urinalysis, EKG, and pregnancy testing, and report results to providers.
  • Draw blood and prepare specimens for laboratory analysis.
  • Prepare, clean, and stock exam rooms and monitor inventory levels.
  • Maintain accurate and timely documentation within the medical record system.
  • Support front desk responsibilities, including phone management and patient communication.
  • Conduct patient follow-up calls as needed.
  • Complete opening and closing duties, including cash handling and end-of-day reconciliation.
  • Perform equipment checks, quality control, and troubleshooting as needed.
  • Follow clinical, safety, and organizational policies and procedures.
  • Perform additional duties as assigned.

Desired Qualifications

  • Graduate of a Medical Assisting program.
  • Experience in an urgent care, emergency department, or hospital setting.
  • Prior experience with patient registration or front desk responsibilities.

About the Company

GoHealth Urgent Care

Joint-venture urgent care platform with systems

GoHealth Urgent Care builds a network of urgent care centers through joint venture partnerships with established health systems to provide on-demand, walk-in medical care. It combines physical clinics with a digital front door, offering omnichannel access via virtual visits, online check-in, and real-time wait times, along with on-site services such as X-rays, labs, vaccinations, and physicals. The platform uses data analytics and AI to optimize location strategy and operations while delivering a seamless patient journey akin to ordering a ride. What sets GoHealth apart is its integration with health system partners, leveraging their clinical expertise and community presence to extend reach, improve access, and reduce costs. Its goal is to lower costs, enhance access to quality care, and improve patient experience by acting as the accessible entry point to the broader healthcare ecosystem for the communities it serves.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Atlanta, GA
Founded
2013

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