Toastmasters International

Worldwide network advancing speaking and leadership

Content Producer

Content Design & StrategyConfirmed live in the last 24 hours

Full-timeEnglewood, CO, USA

About the Job

Requirements

Bachelor’s degree in Communications, English, Education, or a relevant field, or a minimum of 6 years of relevant experience in adult learning and education.
Understanding of user experience principles, some HTML coding experience, and working knowledge of learning management systems.
Ability to work across teams, learn and adapt to content-creation software, and keep up to date on adult-education developments.
Exceptional organization and attention to detail; understanding of e-learning and adult-education standards; strong analysis and problem-solving skills.
Ability to develop content sensitive to a global audience and manage multiple projects with tight deadlines while following project plans and deliverables.
Proficiency in Microsoft Office.
Knowledge of or willingness to learn e-learning technology such as learning management system platforms and Articulate 360.
Must be legally authorized to work in the United States; visa sponsorship is not available.
Must be able to connect to reliable internet when working from home.

Responsibilities

Write and develop adult-learning content for multiple platforms and formats, including videos, tutorials, microlearnings, and resource guides.
Determine effective ways to present ideas and learning concepts to engage adult learners and represent Toastmasters educational core competencies and principles.
Identify where tutorials or supporting documentation would improve the learner experience and lead production of those materials.
Manage content documentation; determine and implement metadata-development and recording processes; lead creation and implementation of keyword lists for search engine optimization and internal search.
Serve as a subject matter expert for other organizational teams on educational content and determine how to represent educational principles across the business.
Evaluate the learning management system's content-building and user-experience performance, and advise the Learning Content & Systems Administrator on prioritizing system enhancements and information technology support needs.
Work with the Learning Content & Systems Administrator to understand the product review cycle and address update requests promptly.
Update educational content and materials, including e-learning, PDF content, video tutorials, and web pages, based on the administrator's review.
Collaborate with instructional designers and user experience designers to support content creation, and with graphic designers to shape educational content's look and feel.
Use the organization's learning management system to improve content efficiency and deployment, recommending system improvements as needed.
Use multiple platforms, including the learning management system and Articulate, to build e-learning; follow instructional designers' layouts and direction.
Apply knowledge of Open edX capabilities to support content creation and meet business needs.
Serve on committees and working groups as needed and provide creative solutions to challenges.
Help develop communication plans and lead drafting member communications about education-program changes, additions, and other impacts.
Prepare status reports, meeting presentations, and other documents as needed.
Review and copy edit department materials as needed.
Support the Learning Programs Team by providing accessible content.
Complete additional tasks as assigned by the Learning Programs Development Manager.

Desired Qualifications

Experience with Open edX learning management systems.
Strong copy-editing skills.

Summary: Join our success! We are looking for a content producer who will be responsible for helping to create and maintain educational products from product initiation through to deployment to our members via an Open edX learning management system. The ideal candidate will have an understanding of UX principals, some HTML coding experience, a working knowledge of learning management systems, and an exceptional attention to detail. An ability to work both independently and as part of a collaborative team is a must.

Description

Write and develop adult learning content that will be available in multiple platforms and formats, including videos, tutorials, microlearnings, resource guides, and more
Determine the best way to present ideas and learning concepts in a manner that will engage adult learners and represent Toastmasters educational core competences and educational principals
Determine areas in which tutorials or additional supporting documentation will improve the learner experience; lead the content production of these materials
Manage content documentation, determining and implementing processes for developing and recording metadata; lead the creation and implementation of keyword lists to support SEO and internal search
Serve as a subject matter expert (SME) for other teams in the organization in regards to Toastmasters’ educational content; determine how to best represent Toastmasters educational principals to other parts of the business
Evaluate success of the LMS as it relates to content building and user experience; provide the Learning Content & Systems Administrator with direction to determine prioritization of system enhancements and the need for IT support for education products
Work with the Learning Content & Systems Administrator to understand the product review cycle and field update requests in a timely manner
Based on the review of the Learning Content & Systems Administrator, make updates to various educational content and materials including e-learnings, PDF content, video tutorials, and web pages
Work collaboratively with Instructional Designers and UX designers in support of content creation
Work collaboratively with Graphic Designers to help create and shape the look and feel of educational content
Collaborate with the Learning Content & Systems Administrator to utilize the organization’s LMS to maximize the efficiency and deployment of content, recommending system improvements when necessary
Work seamlessly across multiple platforms (including the LMS, Articulate, and others as required) to build e-learnings
Build e-learnings that follow the layout and directive of Instructional Designers
Understand the capabilities of the Open edX LMS and how those capabilities can support content creation; determine the best way to use the available tools to meet business needs
Serve on committees and working groups as needed and provide creative solutions to challenges
Help to build communication plans; take the lead on drafting member communications related to the education program (changes, additions, and other impacts)
Prepare status reports, meeting presentations, and other documents as needed
Review and copy edit department materials, as needed
Support the Learning Programs Team in providing content that is accessible
Complete additional tasks as assigned by Learning Programs Development Manager

Knowledge and Skills

Ability to work with a wide range of teams across the organization
Ability to learn fast and adapt to new and developing content creation software and programs
Ability to keep up-to-date on developments in the adult education industry
Exceptional organization skills
Understanding of e-learning and adult education standards
Strong analysis and problem-solving skills
Exceptional attention to detail
Ability to help develop content that is sensitive to a global audience
Creative and resourceful
Outstanding verbal and interpersonal communication skills
Proficiency in Microsoft Office
Ability to manage multiple projects with tight deadlines
Ability to follow project plans and adhere to all deliverables and deadlines
Knowledge of or willingness to learn e-learning technology such as new LMS platforms and Articulate 360
Experience in Open edX Learning Management Systems desired but not required
Strong copy editing skills desired but not required

Requirements

Bachelor’s degree in Communications, English, Education, or a relevant field, or a minimum of 6 years of relevant experience in adult learning and education

Pay Range

$64,000—$68,000 USD

Compliance with all company policies, including but not limited to the company’s COVID-19 vaccination policy and testing and face-covering policy, is a condition of employment. You must be able to connect to a reliable internet service to perform all job duties when working from home. Work authorization is required, and sponsorship is not available. Candidates must be legally authorized to work in the U.S.

This is a hybrid role, with some days remote and some days on-site (typically 3 per week) in our office at 9127 S. Jamaica St., Englewood, CO 80112. When working in the office, we follow CDC guidelines.

Join Toastmasters!

We offer a competitive salary and benefits package: Medical, Dental, Vision, Life, Short and Long-Term Disability Insurance, 401(k) Retirement Plan with a match, along with 15 days of paid Vacation, 10 paid Sick days, and 12 paid Holidays.

A close-knit culture and steady work/life balance are tantamount to success at Toastmasters International. The educational nonprofit strives to cultivate an upbeat, prolific workforce through valued benefits, such as complimentary coffee and tea bar, employee-focused events/lunches, and prize-winning contests.

The company-wide camaraderie can be felt in the sleek breakrooms and wide-open workspace, which face large windows and let in a lot of light and positive energy in a LEED-certified building. Holidays are important here: in addition to 12 paid holidays per year, the company encourages monthly potlucks, Halloween costumes, department decorations, and making merry at year’s end.

Smart casual is the dress code, which means you can wear jeans with a nice shirt and shoes. Toastmasters' employees are welcome to become Toastmasters members with free membership and an on-site company club.

Wellness is a focal point throughout the year, highlighted by events, including our annual Toastmasters International 5K Run/Walk!

Find out how Toastmasters incites a sense of community – Learn more today!

Principals only. Recruiters, please do not contact this job poster.

Pay Range 64000 - 68000 USD

About the Company

Toastmasters International

Worldwide network advancing speaking and leadership

Toastmasters International helps people improve communication and leadership through a global network of clubs. Members attend regular meetings to deliver speeches, participate in structured projects, listen and give feedback, and lead small teams, building skills through practice in a supportive environment. It stands apart from others by its large nonprofit, worldwide ecosystem that connects clubs, mentors, and a standardized skill-building path, supported by the Smedley Fund. Its goal is to empower individuals to become confident communicators and effective leaders in education, work, and community life.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Englewood, CO
Founded: 1924

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