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WNS

Global BPM and analytics services provider

Collections Specialist

Customer SupportConfirmed live in the last 24 hours
Full-timeQuezon City, Metro Manila, PhilippinesNo salary listed

About the Job

Requirements

  • Must be at least a high school graduate; applicants under the new K–12 curriculum must have graduated from Senior High School, while graduates under the old curriculum are eligible with a high school diploma.
  • Must have at least 1 year of collections or mortgage experience.
  • Must have good customer service skills.
  • Must be willing to work onsite and on shifting schedules.

Responsibilities

  • Communicate with customers professionally and provide solutions to specific requests according to process guidelines.
  • Listen attentively to customer needs and demonstrate empathy while providing customer support.

About the Company

WNS

Global BPM and analytics services provider

WNS provides business process management and analytics services to large enterprises. It helps clients improve operational efficiency, customer experience, and decision-making by delivering end-to-end BPM, research and analytics, finance and accounting, and digital transformation support across industries such as insurance, banking, healthcare, travel, and manufacturing. The company combines domain expertise with technologies like artificial intelligence, machine learning, and advanced analytics to create custom, data-driven solutions. Delivery centers worldwide enable scalable, agile service delivery and access to specialized talent, while a digital-first approach focuses on automation, cognitive computing, and data insights. WNS aims to form long-term partnerships that deliver measurable business impact across the value chain.

Company size
10,001+
Company stage
Acquired
Total funding
$3.3B
Headquarters
Mumbai, India
Founded
1996

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