Ophthalmic Technician

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job provides individualized, direct patient care of assigned patients under the supervision of a licensed healthcare provider. Assists in the implementation of the delivery of health care services. Assists fellow employees in providing the highest quality personalized patient care and maintains a positive work relationship with the health care team. Demonstrates the ability to provide care and service with individuals of all assigned age groups

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
 

Education 

Required - High School diploma or equivalent

Preferred - Bachelor's degree in Ophthalmic Medical Technology

Work Experience

Preferred - 2 years experience or Associate’s degree in Ophthalmic Assisting.
Experience with ophthalmology examinations in a high patient volume department.

Certifications

Required - Basic Life Support (BLS) from the American Heart Association

Preferred - Certified Ophthalmic Technician (COT) through JCAHPO

Knowledge Skills and Abilities (KSAs)

• Must have computer and/or mainframe terminal and multi-line telephone skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Good interpersonal skills.
• Ability to and experience working with and maintaining confidential information.
• Experience working in a fast-paced environment with minimal supervision.
• Experience in transcribing all information accurately, neatly and clearly.
• Skill working to prescribed clinic and ophthalmic standards.
• Ability to use equipment, perform tests and read results, as needed, including: visual acuity, extra ocular motility, pupil evaluation, confrontational fields, color vision, stereo vision, tonopen/applanation tonometry, lensometry, keratometry, eye irrigation, refractometry, manual a-scan measurements, topography, brightness acuity testing, and slit lamp examination.
• Ability to assist with removal and insertion of contact lenses.

Job Duties

• Enables clinic operations by effectively managing the patient flow in and out of exam rooms.
• Retrieves and collates patient information for provider.
• Cleans stocks and maintains exam rooms, procedure rooms, instruments and equipment and prepares patient for provider exam.
• Obtains near and distant visual acuity, amsler grid, worth 4dot, color vision, stereo vision, and basil tear secretion tests.
• Pulls patient's contact lens records for optometrist review.
• Cleans, disinfects and packs instruments for autoclaving.
• Documents per department guidelines, pertinent patient information in medical record (including, but not limited to, vital signs, height, weight, allergies, brief history, patient instructions, communication of test results, etc).
• Ensures future appointments have been scheduled or communicated and referrals/pre-authorizations have been initiated and obtained.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Mechanical lifting devices (carts, dollies, etc.) or team lifts should be utilized.
Must be able to sit or stand for prolonged periods of time.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

There is no occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, Virginia, Washington D.C., and United States Minor Outlying Islands.

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Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.