Libra Solutions

Automates litigation documentation; offers pre-settlement funding

HR Assistant/Office Coordinator

HR Operations & CoordinationConfirmed live in the last 24 hours

Full-timeCharlotte, NC, USANo salary listed

About the Job

Requirements

A high school diploma or GED is required.
One to two years of experience in an office, front desk, administrative, People Operations, HR support, or workplace operations role is required.
A strong customer service mindset and a focus on positive employee and visitor experiences are required.
Strong organizational skills and the ability to manage multiple priorities and execute with attention to detail are required.
Strong communication and interpersonal skills, with a professional, approachable, and collaborative demeanor, are required.
The ability to exercise sound judgment and maintain confidentiality when handling sensitive information is required.
The ability to take ownership, anticipate needs, and follow through without reminders is required.
Comfort learning and using HR systems, workflow tools, and technology platforms is required.
Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, Teams, and PowerPoint, is required; strong Excel skills are required to build and manage spreadsheets and run reports.
Associate's or Bachelor's degree preferred.

Responsibilities

Serve as the primary point of contact for the Charlotte office and create a professional, welcoming, and engaging workplace environment.
Manage visitor access, office entry procedures, and office security protocols for the Charlotte and Denver locations.
Own vendor and building management relationships, and coordinate with building management, vendors, and service providers to address facility, maintenance, and workplace needs.
Keep office spaces, conference rooms, kitchens, and common areas organized and presentation ready; monitor and replenish office, kitchen, and first aid supplies before they run out; track related expenses; and oversee maintenance and servicing of office equipment and kitchen appliances.
Accept, distribute, and manage incoming mail, deliveries, and packages.
Answer, screen, and route incoming phone calls.
Coordinate employee events, celebrations, recognition activities, team lunches, and office gatherings to support workplace culture.
Assist with planning and execution of onsite meetings, leadership visits, town halls, and employee engagement initiatives.
Support HR and business leaders in creating employee experiences that reinforce company values and culture.
Maintain employee-facing resources, communications, and workplace information.
Coordinate recruitment activities, including interview scheduling, candidate communication, activation processing, onboarding logistics, and recruiting documentation.
Serve as a first point of contact for routine People Operations questions and direct inquiries to appropriate HR team members when needed.
Support onboarding and offboarding activities, including new hire preparation, orientation logistics, workspace setup, and employee communications.
Assist with HR administrative processes, documentation, employee records, and workflow coordination.
Support employee lifecycle activities, including recognition programs, training coordination, and HR communications.
Maintain confidentiality and accuracy of employee information and documentation.
Assist with HR projects, process improvements, and operational initiatives.
Manage and assign learning and development courses through the Cornerstone training platform.
Provide administrative support for leadership meetings, including scheduling, catering, and meeting logistics.
Assist with food orders, event planning, and other executive support activities as needed.
Support special projects and cross-functional initiatives.

Desired Qualifications

Experience supporting HR, onboarding, employee programs, or People Operations processes is preferred.
Experience working in a fast-paced, growth-oriented environment is preferred.

HR Assistant/Office Coordinator

Libra Solutions · Charlotte, United States (Hybrid) · Full-time · Posted 2026-11-02

Workplace: hybrid

Description

When life gets hard, we make it easier! Libra Solutions helps overcome the burdens created by slow-moving legal processes. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their industries! Oasis Financial is the largest and most recognized national brand in consumer legal funding. Oasis helps consumers awaiting legal settlements to move forward with their lives. MoveDocs is a personal injury solutions platform that integrates and streamlines medical, financial, and professional services for personal injury cases. Our mission is to improve outcomes for plaintiffs, accelerate settlements for attorneys, and ensure timely payment for providers. We are proud of our mission and passionate about applying technology to the challenge of making healthcare more accessible. We also are the leading inheritance funding provider through Probate Advance, helping heirs access their inheritance immediately, without the lengthy process of probate.

Together, under the Libra Solutions banner, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers.

The HR Assistant/Office Coordinator plays a key role in creating a positive employee experience by supporting workplace operations, employee programs, and People Operations processes. Based in our Charlotte office, this role helps foster a welcoming, collaborative, and high-performing work environment while ensuring the smooth execution of day-to-day office and HR administrative activities.

As a trusted resource for employees, the coordinator serves as a first point of contact for People Operations support, assisting with routine HR inquiries, onboarding, employee lifecycle processes, workplace events, and employee engagement activities. This role thrives on organization, service, execution, and collaboration, helping deliver exceptional employee experience while supporting the efficiency and effectiveness of the broader HR team.

Workplace Experience & Office Operations

Serve as the primary point of contact for the Charlotte office, creating a professional, welcoming, and engaging workplace environment.
Manage visitor access, office entry procedures, and office security protocols for both Charlotte and Denver locations.
Own vendor and building management relationships. Coordinate with building management, vendors, and service providers to address facility, maintenance, and workplace needs.
Keep office spaces, conference rooms, kitchens, and common areas organized and presentation ready by proactively monitoring and replenishing office, kitchen, and first aid supplies before they run out, and tracking related expenses. Oversee maintenance and servicing office equipment and kitchen appliances.
Accept, distribute, and manage incoming mail, deliveries, and packages.
Answer, screen, and route incoming phone calls.

Employee Experience & Culture

Support a positive and engaging workplace culture through the coordination of employee events, celebrations, recognition activities, team lunches, and office gatherings.
Assist with planning and execution of onsite meetings, leadership visits, town halls, and employee engagement initiatives.
Support HR and business leaders in creating meaningful employee experiences that reinforce company values and culture.
Help maintain employee-facing resources, communications, and workplace information.

People Operations Support

Coordinate recruitment activities, including interview scheduling, candidate communication, activation processing, onboarding logistics, and maintaining recruiting documentation.
Serve as a first point of contact People Operations resource, assisting employees with routine HR questions and directing inquiries to the appropriate HR team members when needed. Support onboarding and offboarding activities, including new hire preparation, orientation logistics, workspace setup, and employee communications.
Assist with HR administrative processes, documentation, employee records, and workflow coordination.
Support employee lifecycle activities, including recognition programs, training coordination, and HR communications.
Maintain confidentiality and accuracy of employee information and documentation.
Assist with HR projects, process improvements, and operational initiatives as needed.
Manage and assign learning and development courses through the Cornerstone training platform.

Administrative & Executive Support

Provide administrative support for leadership meetings, including scheduling, catering, and meeting logistics.
Assist with food orders, event planning, and other executive support activities as needed.
Support special projects and cross-functional initiatives.

Requirements

High school diploma or GED required; Associate's or Bachelor's degree preferred.
1-2 years of experience required in an office, front desk, admin, People Operations, HR support, or workplace operations, role.
Strong customer service mindset with a passion for creating positive employee and visitor experiences.
Excellent organizational skills with the ability to manage multiple priorities and execute with attention to detail.
Strong communication and interpersonal skills with a professional, approachable, and collaborative demeanor.
Ability to exercise sound judgment and maintain confidentiality when handling sensitive information.
Self-motivated with proven ability to take ownership, anticipate needs, and follow-through without reminders.
Comfortable learning and using HR systems, workflow tools, and technology platforms.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams, PowerPoint), with strong Excel skills required to build and manage spreadsheets and run reports.
Experience supporting HR, onboarding, employee programs, or People Operations processes is preferred.
Experience working in a fast-paced, growth-oriented environment preferred.

Benefits

We believe taking great care of our customers starts with taking great care of our people. That’s why we offer competitive compensation and a comprehensive benefits package, including a choice of multiple medical plans, dental, vision, and life insurance, a 401(k) with generous company match, flexible spending accounts for medical and dependent expenses, and time off to recharge.

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About the Company

Libra Solutions

Automates litigation documentation; offers pre-settlement funding

Libra Solutions Group operates in the legal and healthcare sectors, providing a technology platform that automates and streamlines documentation for attorneys and healthcare providers, reducing manual work and increasing efficiency. It also offers pre-settlement funding to personal injury plaintiffs, providing early financial advances to help them manage expenses while cases move toward settlement. The company differentiates itself by pairing a tech-enabled workflow with strong financial backing, aiming to balance power between plaintiffs, attorneys, and healthcare providers. In addition, Libra Solutions supports uninsured and underinsured patients through the nonprofit American for Patient Access (APA), which advocates for immediate access to quality medical care and educates lawmakers. Its goal is to improve efficiency in litigation and healthcare delivery while ensuring fair outcomes and broader access to medical care.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: Bangor, ME
Founded: 2021

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