National Director of Credit and Collections

National Director of Credit and Collections

Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a National Director of Credit and Collections for our Finance team.

This highly motivated, data-driven individual will be responsible for overseeing the development, standardization, and management of the credit and collections process across multiple regions. They will work closely with sales and leadership teams to ensure the timely review of new customers, maintain clear communication, and manage the collections team to drive process improvements and resolve outstanding balance issues. The successful candidate will also lead the development of management reporting, oversee the application of payments, and ensure clean and accurate financial records.

Triumvirate Environmental provides leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management. At Triumvirate Environmental, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.

This position reports to the Vice President of Finance and will be based in our corporate office in Somerville, Massachusetts.

Responsibilities: 

• Develop, standardize, and maintain written policy documentation related to the credit and customer set up process.
• Interface with sales organization to communicate credit decisions and ensure timely review of new customers and opportunities.
• Develop communication plans with regional General Managers and Sales Team leadership to help maintain clear and consistent communication.
• Make credit decisions within assigned authority.
• Manage collections team while creating clear and consistent processes across all regions.
• Initiate process improvement and quality reviews to simplify and improve productivity.
• Resolve credit and outstanding balance collection issues with customers.
• Develop and maintain management reporting delivering quarterly packages to stakeholders.
• Lead and train new and existing staff.
• Develop mastery of Triumvirate credit and collections processes.
• Oversee payment application and ensure ledgers are properly and cleanly maintained.
• Strong customer service skills

Requirements: 

• Strong computer skills – particularly Word and Excel.
• Oracle experience w/ Great Plains experience a plus.
• Bachelor’s degree in accounting, finance, or related field.
• A minimum of 5 years Credit and Collections management experience.
• Strong experience working with national or international organizations.
• Prior experience working with $500 million plus revenue.
• Vast understanding of credit reporting agencies (D&B / Equifax).
• Experience with federal and state contracts and processes a plus.
• Experience managing client payment portals a plus.
• Proficient in reading / interpreting financial statements for the purpose of underwriting credit.
• Both written and verbal clear and concise communication skills.
• Ability to manage relationships both internally and externally.
• Must have a reliable form of transportation.
• Must be eligible to work in the United States without future sponsorship. 
  
  

#LI-Onsite 

Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more!   

To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website!  

Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply. 

 If you have a disability and need accommodation during the application and hiring process, please contact us at https://www.triumvirate.com/contact or call us at 888-834-9697.  The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here.