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Kaiser Permanente

Integrated healthcare provider and payer platform

End-to-End Marketing Project Manager 4 - Brand Strategy

Project ManagementConfirmed live in the last 24 hours
Full-timePasadena, CA, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree from an accredited college or university and at least five years of project management or directly related experience, or at least eight years of project management or directly related experience.
  • At least three years of experience in marketing operations or trafficking project management with an advertising agency or internal creative team.
  • At least two years of experience working with graphic design, video editing, and web development software, including commenting and review tools.
  • At least two years of experience working with Microsoft Word, PowerPoint, and Excel.
  • At least one year of experience in a leadership role, with or without direct reports.

Responsibilities

  • Lead end-to-end delivery of complex marketing projects and campaigns, from intake and scoping through planning, execution, launch, and post-launch insights.
  • Coordinate cross-functional teams to maintain progress, manage timelines and risks, and align deliverables with business objectives, brand governance standards, and enterprise brand strategy.
  • Lead or assist with operational aspects of creative and marketing work for products, projects, and initiatives; coordinate multi-channel and multi-platform strategic marketing campaigns.
  • Ensure job intake, scheduling, assignment, and quality-control procedures, along with support-vendor work, produce high-quality deliverables.
  • Track project budgets, invoices, scope, schedules, and priorities; oversee job trafficking, reporting, supply ordering, vendor relations and billing, job archiving, equipment and maintenance, and legal and compliance reviews.
  • Administer project management software and maintain department records for internal or external audits and oversight reviews.
  • Provide end-to-end logistical support to marketing, creative, and production teams; establish and uphold service-level agreements between creative teams and internal departments, including stakeholder management, production schedules, and vendor deliverables.
  • Manage creative and editorial production activities, including reviewing creative briefs, assigning and prioritizing jobs, securing approvals, and expediting urgent work.
  • Assist with technical preparation of vendor files, finalize job specifications, conduct blue-line and other proofing reviews, and distribute materials for approval.
  • Develop production solutions that keep products on time and within budget; update and create department processes, documentation, and tools.
  • Promote coworker learning by providing or developing information, resources, advice, and expertise; build relationships with stakeholders and customers; seek and address performance feedback; provide actionable feedback; pursue self-development; influence others through technical explanations and recommendations; adapt to change; facilitate team collaboration.
  • Complete assignments autonomously and support business projects by applying subject-matter and business knowledge to develop solutions; promote adherence to procedures and policies; collaborate cross-functionally, solve complex problems, escalate high-priority risks, monitor progress, develop work plans, identify resources, and guide stakeholders toward solutions.
  • Manage large-scale projects from initiation through close-out; develop and manage project plans covering scope, schedules, dependencies, and resource forecasts; monitor project financials and performance against time, budget, scope, quality, and business outcomes; adjust plans as needed.
  • Manage project change activities, including user-adoption, implementation, and training plans; allocate resources, establish schedules, and assign tasks in accordance with project-management practices.
  • Lead project team members' work, request and coordinate internal or external resources, communicate project vision and objectives, and provide performance feedback to team members' supervisors.
  • Identify project risks, issues, and trigger events; develop mitigation plans and resolve or escalate issues as appropriate.
  • Monitor project adherence to applicable company, department, and business-line policies and procedures.
  • Align and coordinate stakeholders by building relationships with stakeholder teams, vendors, and senior management; clarify accountability and authority; ensure appropriate stakeholder representation; develop project goals and delivery priorities; facilitate decisions; communicate difficult issues and recommendations; and deliver presentations and reports to senior audiences.
  • Review vendor performance and service-level agreement compliance; partner with Procurement or Legal on service-level and scope-of-work agreements; assist with vendor contract negotiations; and review vendor invoices for accuracy.

Desired Qualifications

  • Project Management Professional (PMP) certification or equivalent project/program management certification.
  • At least three years of experience working with a Project Management Office (PMO).
  • At least three years of experience in business optimization and transformation.
  • At least three years of experience with Tableau Business Intelligence, Oracle, SharePoint, and/or Excel, including creating pivot tables.
  • At least three years of experience working with healthcare operations.
  • At least two years of experience in corporate or organizational communications, media relations, advertising, marketing communications, or related professional communication fields.
  • At least two years of experience implementing large or complex projects.
  • At least four years of experience in business analysis.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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